Initial Business Response /* (1000, 5, 2015/05/27) */
The complainant and my company have agreed to a pool service which entails a weekly full service for $a monthWhich means at the end of the past service month the complainant receives a bill for $and is expected to pay for that service in
a day period
The complainant did not pay for that month and then proceeded not to pay for the second service month as well which now owes my pool service company $for the two service monthsIn this two month time frame he is adamant for me to install a new pump for his waterfall to workMy response was I will be happy to install the new waterfall pump for you after I receive what you owe for your service bill $
At the end of the day he did not pay for the two months service that he owed because he claimed that the weekly service was done right and it wasn't done every weekHe canceled service with a outstanding bill that he will not payIn my mind this is not right because work was done and he claims nothing was done in monthsI have a picture of his pool to prove that service was done
Furthermore the complainant does not even live in the house that we service the pool atHis tenant that lives at the house is giving him this wrong informationHe is getting second hand information from an outside source
I don't believe in anyway a compliant should be filled against my company because I think I was never going to get paid for any of my service from the beginning
Bulldog Pool & Tile Cleaning
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Initial Business Response /* (1000, 5, 2015/05/27) */
The complainant and my company have agreed to a pool service which entails a weekly full service for $a monthWhich means at the end of the past service month the complainant receives a bill for $and is expected to pay for that service in
a day period
The complainant did not pay for that month and then proceeded not to pay for the second service month as well which now owes my pool service company $for the two service monthsIn this two month time frame he is adamant for me to install a new pump for his waterfall to workMy response was I will be happy to install the new waterfall pump for you after I receive what you owe for your service bill $
At the end of the day he did not pay for the two months service that he owed because he claimed that the weekly service was done right and it wasn't done every weekHe canceled service with a outstanding bill that he will not payIn my mind this is not right because work was done and he claims nothing was done in monthsI have a picture of his pool to prove that service was done
Furthermore the complainant does not even live in the house that we service the pool atHis tenant that lives at the house is giving him this wrong informationHe is getting second hand information from an outside source
I don't believe in anyway a compliant should be filled against my company because I think I was never going to get paid for any of my service from the beginning
Bulldog Pool & Tile Cleaning
*** ***