Bullrun Flag and Embroidery

Oddly enough, after lodging complaint with you and with my bank - the company did send me the product I had originally orderedHowever - at this this time, I have not been contacted by Bullrun Flag and Embroidery regarding complaint ID [redacted] I think they only mailed the materials based on the complaint to you Regards, [redacted]

I have FINALLY received the products I paid forChange the complaint status as closedI'm not happy with Bullrun EmbroideryTheir customer service & communication is poor to nonexistentThe product IS high qulity and that would be the saving graceI don't know if I will order for these people againIt has not been a plesent experiance [redacted]

I have finally received a response from Bull run Embroidery They said they have mailed out my package and recharged my credit cardI did originally contact my credit card company about th his matter and they refunded me back in October/NovemberI do hope this ends the matter and I get my labels.Thank you all for your help.Sincerely, [redacted] ***

Never bothered to ship my order. I got a confirmation email notice that it was placed, then another that I should expect shipment in about 7-10 business days shortly thereafter. After weeks of no item, I called the number and the gentleman said it would be shipped out "next week." Well, that came and went and STILL no item. Multiple emails went mostly unanswered, and there is no way to cancel the order. So, I submitted a fraud ticket with my bank. Finally got an answer to an email about 4 days later saying it was shipped and should arrive in 2-3 days. And of course, it did not. After 80 days I no item and just an inbox full of lies.

Revdex.com:
Regarding complaint ID *** - on May 21st they contacted me (in response to multiple emails) to inform me that my order is 'backordered' and will ship when it comes in stock.Since they had previously sent me a 'shipment notification' with a *** tracking number on April
21st (that the *** got the notification, but not the package) I'm not sure if they previously lied about the shipment, or if got lost, and they don't have any other stock.I responded to their email and asked them to cancel the order and refund my money (on May 21st)I have not heard back from them since
Regards,
*** ***

Consumer stated that he received his product via mail on 12/29/

I just wanted to update you that today, I received the products I ordered from Bullrun embroidery Thank you for your help

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Bullrun Flag and Embroidery regarding complaint ID
***
Regards,
*** ***

My complaint has been resolved by the business and I am satisfied with the outcomeThank you for your time and help with this issue

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Bullrun Flag and Embroidery regarding complaint ID
***
Regards,
*** ***

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Bullrun Flag and Embroidery regarding complaint ID
***
Regards,
*** ***

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Bullrun Flag and Embroidery regarding complaint ID
***
Regards,
*** ***

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Bullrun Flag and Embroidery regarding complaint ID
***
Regards,
*** ***

Been waiting a month for my order. Ordered the 3rd of December. Now the 2nd of January.

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Bullrun Flag and Embroidery regarding complaint ID...

[redacted].
Regards,
[redacted]

I have FINALLY received the products I paid for. Change the complaint status as closed. I'm not happy with Bullrun Embroidery. Their customer service & communication is poor to nonexistent. The product IS high qulity and that would be the saving grace. I don't know if I will order for...

these people again. It has not been a plesent experiance. 
[redacted]

Complaint ID [redacted] resolved. Business shipped product-product received today.

Revdex.com:
At this time, I have not been contacted by Bullrun Flag and Embroidery regarding complaint ID [redacted].  However, magically after contacting the Revdex.com my order showed up a few days later.  Seems quite similar to other complaints.
Regards,
[redacted]

Oddly enough, after lodging complaint with you and with my bank - the company did send me the product I had originally ordered. However - at this this time, I have not been contacted by Bullrun Flag and Embroidery regarding complaint ID [redacted]. I think they only mailed the materials based on...

the complaint to you.
Regards,
[redacted]

I have finally received a response from Bull run Embroidery.  They said they have mailed out my package and recharged my credit card. I did originally contact my credit card company about th his matter and they refunded me back in October/November. I do hope this ends the matter...

and I get my labels.Thank you all for your help.Sincerely, [redacted]