My dogs and I love Bullymake! They know what the box is when it arrives. They are super chewers and these toys have lasted the longest out of all the toys I've ever bought them. My male chews up kong toys within two days but not these! This company is great!
My puppy destroys "normal" toys in a matter of minutes regardless if I pay $5 or $15 per toy. When the monthly box arrives I know that he is going to have some toys that will last the month AND if they don't they are quickly and easily replaced.
Copper and I both love BULLYMAKE , he loves getting new toys and treats to try out and I love the value knowing that he won't destroy the toys in the first five minutes or even five days.
I am on my second month of the bullymake box. I like them and so does my dog. Love that it is all made in the USA too. Only thing is. It seems all the toys are very similar right now. Always a kong type toy and a hard chew. He is a fan of the kong toys but hasn't quite decided on the power chewer toys, so maybe a little more variety?? Keep up the nice work
Automatically renewed subscription with no warning & failure to even acknowledge my request to cancel due to inability to receive and afford service
I purchased a 3 month subscription to this service and failed to realize that it automatically renewed. That is my fault. However, unlike other similar services I've received in the past, I was not notified of a pending renewal until my card was charged. When I emailed the company to request that the renewal be cancelled and my card refunded, I received a cheery supposedly personal response indicating that "There is no need to sign back up every month as you will continue to receive boxes at your doorstep! Hence, the recent charge for the current season's box."
The customer service representative had clearly failed to read my complaint indicating that I could not afford the charge and that I would be out of town for the next 2 months and consequently could not receive the packages. If they were unable to issue a refund, I was at least expecting an offer to defer the service for two months.
Desired Outcome
I would like for the $108 to be refunded and the service cancelled, to have the service deferred until I am back in town and able to receive the packages, or at least to have a customer service representative contact me after actually reading my concerns and providing an actual explanation instead of a form email that effectively ignored my issue.
If I do not hear from the company with a satisfactory response in 24 hours, I will stop payment on the charge.
Customer Response
• Jul 06, 2018
The business followed up with me and this case is resolved. Thanks!
Signed up for one month to try it out. Decent enough toys, but we realized it wasn't for us and I cancelled. What I didn't know was that I actually was charged for three months in full, and couldn't stop shipment or be refunded for two more months of toys. They refuse to refund anything, although I selected just one month (bait and switch). It's written pretty plainly that they will not honor any requests for refunds. So hey, I get it. If that's how they want to do business, then good for them. It's too late to dispute the charge on my credit card, so learn from me. AVOID this company unless you want a headache to deal with as you try to cancel your order.
They make it difficult to cancel. You have to contact them instead of being able to do it yourself online. then they keep trying to hard sell you on keeping it.
Bullymake is awesome. All the toys hold up well have not had to send one back. They also send a bunch of variety treats and my pets love them.
My dogs and I love Bullymake! They know what the box is when it arrives. They are super chewers and these toys have lasted the longest out of all the toys I've ever bought them. My male chews up kong toys within two days but not these! This company is great!
My puppy destroys "normal" toys in a matter of minutes regardless if I pay $5 or $15 per toy. When the monthly box arrives I know that he is going to have some toys that will last the month AND if they don't they are quickly and easily replaced.
I DONT KNOW WHO GET MORE EXCITED GETTING THE BULLYBOX, THOR OPENING IT OR US WATCHING HIM OPEN IT. QUALITY PRODUCTS AND HEALTHY TREATS. LOVE IT!
Our pup loves the BULLYMAKE toys and treats especially!
We love the BULLYMAKE box!!
Better quality toys over barkbox.
Love love â¤ï¸ BULLYMAKE one had one box so far but it's been almost a month and both tous are still kicking!! Thank you!
Copper and I both love BULLYMAKE , he loves getting new toys and treats to try out and I love the value knowing that he won't destroy the toys in the first five minutes or even five days.
My son's 1 year old Pit loves BULLYMAKE. I truly believe she knows when the mailman is delivering her box ð???
I am on my second month of the bullymake box. I like them and so does my dog. Love that it is all made in the USA too. Only thing is. It seems all the toys are very similar right now. Always a kong type toy and a hard chew. He is a fan of the kong toys but hasn't quite decided on the power chewer toys, so maybe a little more variety?? Keep up the nice work
Very prompt, great treats and toys for tough chewers!
Good toys and GREAT treats! My pup recognizes the box when it arrives! So fun for us both!!
I love the Bullymake Boxes! We have 2 Weimaraners, and they destroy toys! The Bullymake toys last! It is awesome!
Franklin loves his BULLYMAKE boxes! Thank you!
My puppy loves the treats and toy dispensers
Great company! Their toys are super tough and my dog enjoys their healthy treats!
Automatically renewed subscription with no warning & failure to even acknowledge my request to cancel due to inability to receive and afford service
I purchased a 3 month subscription to this service and failed to realize that it automatically renewed. That is my fault. However, unlike other similar services I've received in the past, I was not notified of a pending renewal until my card was charged. When I emailed the company to request that the renewal be cancelled and my card refunded, I received a cheery supposedly personal response indicating that "There is no need to sign back up every month as you will continue to receive boxes at your doorstep! Hence, the recent charge for the current season's box."
The customer service representative had clearly failed to read my complaint indicating that I could not afford the charge and that I would be out of town for the next 2 months and consequently could not receive the packages. If they were unable to issue a refund, I was at least expecting an offer to defer the service for two months.
I would like for the $108 to be refunded and the service cancelled, to have the service deferred until I am back in town and able to receive the packages, or at least to have a customer service representative contact me after actually reading my concerns and providing an actual explanation instead of a form email that effectively ignored my issue. If I do not hear from the company with a satisfactory response in 24 hours, I will stop payment on the charge.
The business followed up with me and this case is resolved. Thanks!
Signed up for one month to try it out. Decent enough toys, but we realized it wasn't for us and I cancelled. What I didn't know was that I actually was charged for three months in full, and couldn't stop shipment or be refunded for two more months of toys. They refuse to refund anything, although I selected just one month (bait and switch). It's written pretty plainly that they will not honor any requests for refunds. So hey, I get it. If that's how they want to do business, then good for them. It's too late to dispute the charge on my credit card, so learn from me. AVOID this company unless you want a headache to deal with as you try to cancel your order.
They make it difficult to cancel. You have to contact them instead of being able to do it yourself online. then they keep trying to hard sell you on keeping it.