I purchased a portable vaporizer from the Ij Convenience Store at *** *** *** on January *, The device malfunctioned after a few uses, and I contacted the manufacturer (*** *** for repairs, as it was still under its one year warranty
I submitted the required documentation to the *** *** ***, which included proof of purchase, my full contact and shipping information, and several pictures of the deviceI've attached our email conversation, my proof of purchase, and the pictures I submittedAfter reviewing the pictures, *** informed me that I had been sold a counterfeit product
I returned to the Ij Convenience Store to inform them of the counterfeit product and ask for a possible refund, and the owners laughedThey refused to refund the purchase price, saying that the manufacturer and I were lying about the product being counterfeit I presented them with my email conversation with ***, the pictures, etc, and they continued to call me a
I purchased a portable vaporizer from the Ij Convenience Store at *** *** *** on January *, The device malfunctioned after a few uses, and I contacted the manufacturer (*** *** for repairs, as it was still under its one year warranty
I submitted the required documentation to the *** *** ***, which included proof of purchase, my full contact and shipping information, and several pictures of the deviceI've attached our email conversation, my proof of purchase, and the pictures I submittedAfter reviewing the pictures, *** informed me that I had been sold a counterfeit product
I returned to the Ij Convenience Store to inform them of the counterfeit product and ask for a possible refund, and the owners laughedThey refused to refund the purchase price, saying that the manufacturer and I were lying about the product being counterfeit I presented them with my email conversation with ***, the pictures, etc, and they continued to call me a