Bumble Bee Autos

Saturday, April 15, Re: Complaint ID Number re [redacted] dated 04/14/2017; This is Mr [redacted] of Bumble Bee Auto responding to the above complaint Ms [redacted] bought a used auto from Bumble Bee Auto on or about 12/08/in an “as is” condition under her purchase agreement with usAt the time of purchase, the vehicle was in good working order and accepted by the without complaintIt has come to our attention that the customer Ms [redacted] apparently stopped making payments on her vehicle and it was repossessed by her lender for mom-paymentFirst, the vehicle in question was purchased by Ms [redacted] in “ as is “ condition with no warranty for condition of vehicle under California LawAs such, Mr [redacted] is solely responsible for maintaining the vehicle in question and she is responsible for all repairs to her vehicleAdditionally, Mr [redacted] is solely responsible for making payments to her lenderIf she failed to make timely payments on her loan agreement, she is solely responsible if she goes into default of her loan agreementSince this vehicle was sold “as is”, Bumble Bee Autos is not responsible for the condition of the vehicle and it has no responsibility for her current situationSecondly, Ms [redacted] failed to timely make a claim under these circumstancesIs Ms [redacted] had any legitimate claim for the defective vehicle, she should have made a claim within days (a reasonable time period) from the purchase date of the vehicle in questionThe fact that Ms [redacted] claim arose after days suggested that any problem she may be claiming at this time was due to her misuse (lack of maintenance) of the vehicleThird, Ms [redacted] admits that she had the vehicle repaired by a third party mechanic neither (mechanic not associated nor employment by Bumble Bee Autos)Bumble Bee Auto has no knowledge as to what that mechanic did to Ms [redacted] vehicleMs [redacted] is solely responsible for the physical and legal condition of her own vehicle since Ms [redacted] bought her vehicle in an “ as is” condition at time of purchaseFourth, Bumble Bee Autos has never made any negative remarks about the vehicle it sold to Ms***Bumble Bee Autos only wishes its clients well and good luck with the vehicles it sells to customers Based on the foregoing discussion, Bumble Bee Auto declines to reimburse Ms [redacted] for her claim, and we wish her well in resolving her issues with her auto situations described in her abo complaintPlease contact me if you would like to further discuss this matter Sincerely [redacted] For Bumble Bee Auto, Inc

Bubble Bee Used Auto Sales disagrees with Ms [redacted] ’s complaint for the following reasonThe Customer bought this car from Bubble Bee over one year oldSince that time this customer has never made a verbal (no phone call complaints) or written complaint about the quality of this vehicle, she never appeared at the dealership to complain or ask us if we would consider fixing the vehicle Since the purchase Bubble Bee has not inspected, maintained nor observed the vehicle purchased by the customer The first contact with Bubble Bee has had with the customer complaining is the complaint from the Revdex.com At the time the customer purchased the vehicleAll customers receive a signed document indicating that the vehicle was purchased with no guarantee in an “AS IS” conditionThis vehicle was in good working order at the time of sale of the vehicle to the Customer From our standpoint, it appears that the customer took her vehicle for a month business trip? Well, how many miles did the customer put on the vehicle? It appears that the customer thinks that she is not supposed to have the vehicle serviced? What service was done on the vehicle during the month time period when the customer drove the vehicle? Without an actual inspection, Bubble Bee can not only rely upon its written warranty for an “AS IS” vehicle; Bubble Bee suggest that the Customer retain the service of a local mechanic and have him or her maintain the vehicle in accordance with the Manufacturer’s recommended repair specifications Bubble Bee is so sorry for the Customers situationBut the customer is responsible for maintenance of the vehicle under these circumstances Very Yours Truly, Mr [redacted] for Bubble Bee Auto Sales

Bumble Bee Used Auto refunded to the Buyer the sum of $1,plus$in cash for a complete refund of $2,when sale wascanceled.Thank you [redacted] @ [redacted]

Business states that the $dollars have been refunded due to inability of the consumer to secure financingAs for any other requests made, no agreement verbal or written was made with the consumer in regards to the rental

Bubble Bee Used Auto Sales disagrees with Ms***’s complaint for the following reasonThe Customer bought this car from Bubble Bee over one year oldSince that time this customer has never made a verbal (no phone call complaints) or written complaint about the quality of this vehicle, she
never appeared at the dealership to complain or ask us if we would consider fixing the vehicle. Since the purchase Bubble Bee has not inspected, maintained nor observed the vehicle purchased by the customer. The first contact with Bubble Bee has had with the customer complaining is the complaint from the Revdex.com. At the time the customer purchased the vehicleAll customers receive a signed document indicating that the vehicle was purchased with no guarantee in an “AS IS” conditionThis vehicle was in good working order at the time of sale of the vehicle to the Customer. From our standpoint, it appears that the customer took her vehicle for a month business trip? Well, how many miles did the customer put on the vehicle? It appears that the customer thinks that she is not supposed to have the vehicle serviced? What service was done on the vehicle during the month time period when the customer drove the vehicle? Without an actual inspection, Bubble Bee can not only rely upon its written warranty for an “AS IS” vehicle; Bubble Bee suggest that the Customer retain the service of a local mechanic and have him or her maintain the vehicle in accordance with the Manufacturer’s recommended repair specifications. Bubble Bee is so sorry for the Customers situationBut the customer is responsible for maintenance of the vehicle under these circumstances. Very Yours Truly,Mr*** *** for Bubble Bee Auto Sales

I am rejecting this response , below you will find the business's STATEMENT followed by my RESPONSE to each item.STATEMENT: Bubble Bee Used AutoSales disagrees with Ms***’s complaint for the following reasonTheCustomer bought this car from Bubble Bee over one year oldSince that timethis customer has never made a verbal (no phone call complaints) or writtencomplaint about the quality of this vehicle, she never appeared at thedealership to complain or ask us if we would consider fixing the vehicle.RESPONSE:Idid call each week in January when I was in town and left messages to call me.I called in February before I took my *** to *** for repairI also calledon follow up repair made in April , and I received no call backI did notvisit the dealership or write a written reportThat is why I turned to the Revdex.comfor helpI am a single woman and have no interest in putting myself inthreatening positions as you can see by the response, that this individual hasno respect for the female consumerI am a retired auto executive and knowquite a bit about cars and their service requirements. STATEMENT: Since the purchase Bubble Bee has notinspected, maintained nor observed the vehicle purchased by the customer.RESPONSE: This is correct , theyhave not*** and Auto Tech, both reputable auto repair facilities havegiven assessment to the repairs required to stop the leaks on my BMWThis isdue to me being in need of my vehicle and getting no response from my messages. The first contact with Bubble Bee has had withthe customer complaining is the complaint from the Revdex.com.RESPONSE: Theywere given ample time to return my callsI believe their reluctance to returnmy calls was to posture themselves in this position as not having knowledge ofthe problem. STATEMENT: At the time the customer purchased thevehicleAll customers receive a signed document indicating that the vehiclewas purchased with no guarantee in an “AS IS” conditionThis vehicle was ingood working order at the time of sale of the vehicle to the Customer.RESPONSE: Itold Mr*** that I was not buying a vehicle with no warranty so he gave me athree month warranty that was supposed to be given to me in writing when Ipicked the vehicle’s missing second keyup several weeks laterMy contract does not say As Is for that reason and abinding As Is contract requires it to be visible on the contract followed by myinitialsThis did not happenMr*** is correct when saying they never gaveme my warranty papers and I never received them in the mailI was in MichiganJune to the first week of September. STATEMENT: From our standpoint, it appears that thecustomer took her vehicle for a month business trip? Well, how many miles didthe customer put on the vehicle? It appears that the customer thinks that sheis not supposed to have the vehicle serviced?RESPONSE: Mr.***is assuming my business trip required my personal vehicleI fly to Michigan,not drive I purchased the vehicle with106,miles on it and the first repair (leaking ) was found by *** at108,milesFrom purchase date 05/09/to 02/25/equals nine monthsthe vehicle was driven 2,milesThat according to the *** service manualdoes not require any servicingAlso the *** is made to notify the driver throughthe dash panel lights, if servicing is requiredThe repairs with thisvehicle were not wear and tear items and could not have been initiatedwithin miles of driving. STATEMENT: What service was done on the vehicle duringthe month time period when the customer drove the vehicle?RESPONSE: Noservice was required as the defects were found in the firt nine months and the vehicle was only driven miles since purchaseThe following items were found by the *** *** dealership and some could have put me in danger drivingthe vehicleThese repairs are excessive .Allpower steering lines ( reservoir to pump),cooler to reservoir, rack to coolerhad to be replacedEnginevacumn pump replaced Engine oil leakOilpressure switch replaced Engine oil leakValvecover gaskets replaced Engine oil leakReplacedUpper timing gasket Alternatorbracket gasket replaced Engine oil leakLeftfrt arm bushing cracked, right frt arm bushing crackedBelttensioner pulley worn and looseHolein radiator, coolant leak Actualrepair cost from dealer estimated$ 6,276.68Without an actual inspection, Bubble Bee cannot only rely upon its written warranty for an “AS IS” vehicle; Bubble Beesuggest that the Customer retain the service of a local mechanic and have himor her maintain the vehicle in accordance with the Manufacturer’s recommendedrepair specifications. STATEMENT : Bubble Bee is so sorry for the CustomerssituationBut the customer is responsible for maintenance of the vehicle underthese circumstances.RESPONSE: Asa customer, I am entitled to purchase a vehicle that is safe and can beserviced according to the manufacturer’smanual After receiving the report of all the repairs required for thisvehicle I am asking for full reimbursement of $ and payment to complete the repair of having both rightand left front bushings repaired whatever that cost might be to be performed by the mechanic of my choice as I do nottrust Mr*** to hire a certified mechanic to repair to standard and my safety as well asthe safety of my grandchildren is at stake.WarmestRegards, *** ***

I bought a 06’ Scion XA that my wife liked As part of the deal Saleh MJundi, verbally agreed to get me an auto alarm for the car as well as repair the dash board and stereo console area We agreed on the deal (5/15/2014?) and I was to come back the following week to get if repair He had one of his guys look at the car and said he needed the whole console replaced When he looked at it he did not connect the vent adjustment back correctly for the ac/heat to be adjustedNow they broke something else
I have text and called 30+ times and have been patient Thought he was a man of his word So last time I called he said he did not have time for me and to do whatever I needed to do and sue him I have all the texts and last time I contact him (8/21/2015) All I want is the vehicle fixed

Saturday, April 15, 2017 Re: Complaint ID Number 12053096  re [redacted] dated 04/14/2017;   This is Mr. [redacted] of Bumble Bee Auto responding to the above complaint.   Ms. [redacted] bought a used auto from Bumble Bee Auto on or about 12/08/2015 in an “as is” condition...

under her purchase agreement with us. At the time of purchase, the vehicle was in good working order and accepted by the without complaint. It has come to our attention that the customer Ms. [redacted] apparently stopped making payments on her vehicle and it was repossessed by her lender for mom-payment. First, the vehicle in question was purchased by Ms. [redacted] in “ as is “ condition with no warranty for condition of vehicle under California Law. As such, Mr. [redacted] is solely responsible for maintaining the vehicle in question and she is responsible for all repairs to her vehicle. Additionally, Mr. [redacted] is solely responsible for making payments to her lender. If she failed to make timely payments on her loan agreement, she is solely responsible if she goes into default of her loan agreement. Since this vehicle was sold “as is”, Bumble Bee Autos is not responsible for the condition of the vehicle and it has no responsibility for her current situation. Secondly, Ms. [redacted] failed to timely make a claim under these circumstances. Is Ms. [redacted] had any legitimate claim for the defective vehicle, she should have made a claim within 30 days (a reasonable time period) from the purchase date of the vehicle in question. The fact that Ms. [redacted] claim arose after 30 days suggested that any problem she may be claiming at this time was due to her misuse (lack of maintenance) of the vehicle. Third, Ms. [redacted] admits that she had the vehicle repaired by a third party mechanic neither (mechanic not associated nor employment by Bumble Bee Autos). Bumble Bee Auto has no knowledge as to what that mechanic did to Ms. [redacted] vehicle. Ms. [redacted] is solely responsible for the physical and legal condition of her own vehicle since Ms. [redacted] bought her vehicle in an “ as is” condition at time of purchase. Fourth, Bumble Bee Autos has never made any negative remarks about the vehicle it sold to Ms. [redacted]. Bumble Bee Autos only wishes its clients well and good luck with the vehicles it sells to customers.   Based on the foregoing discussion, Bumble Bee Auto declines to reimburse Ms. [redacted] for her claim, and we wish her well in resolving her issues with her auto situations described in her abo complaint. Please contact me if you would like to further discuss this matter.   Sincerely [redacted] For Bumble Bee Auto, Inc.

Bumble Bee needs to correct some information on our response. 34); font-size: 12.8000001907349px; font-family: arial, sans-serif;">Bumble Bee Used Auto refunded to the Buyer the sum of $1,550.00 plus$450.00 in cash for a complete refund of $2,000.00 when sale wascanceled.Thank you.  [redacted] @ [redacted]

Bumble Bee needs to correct some information on our response.Bumble Bee Used Auto refunded to the Buyer the sum of $1,550.00 plus$450.00 in cash for a complete refund of $2,000.00 when sale wascanceled.Thank you.  [redacted] @ [redacted]

Bubble Bee Used Auto Sales disagrees with Ms. [redacted]’s complaint for the following reason. The Customer bought this car from Bubble Bee...

over one 1 year old. Since that time this customer has never made a verbal (no phone call complaints) or written complaint about the quality of this vehicle, she never appeared at the dealership to complain or ask us if we would consider fixing the vehicle.
 
Since the purchase Bubble Bee has not inspected, maintained nor observed the vehicle purchased by the customer.
 
The first contact with Bubble Bee has had with the customer complaining is the complaint from the Revdex.com.
 
At the time the customer purchased the vehicle. All customers receive a signed document indicating that the vehicle was purchased with no guarantee in an “AS IS” condition. This vehicle was in good working order at the time of sale of the vehicle to the Customer.
 
From our standpoint, it appears that the customer took her vehicle for a 2 month business trip? Well, how many miles did the customer put on the vehicle? It appears that the customer thinks that she is not supposed to have the vehicle serviced?
 
What service was done on the vehicle during the 12 month time period when the customer drove the vehicle?
 
Without an actual inspection, Bubble Bee can not only rely upon its written warranty for an “AS IS” vehicle; Bubble Bee suggest that the Customer retain the service of a local mechanic and have him or her maintain the vehicle in accordance with the Manufacturer’s recommended repair specifications.
 
Bubble Bee is so sorry for the Customers situation. But the customer is responsible for maintenance of the vehicle under these circumstances.
 
Very Yours Truly,
Mr. [redacted] for Bubble Bee Auto Sales

Review: I recently went into Bubble bee Auto to purchase a car on April 4 2015. I receive Social Security benefits and my income is limited and they still approved me for a car I wanted. I use to receive more benefits but now my benefits are limited. I still was approved through [redacted] financing for a loan in amount of $7,500. So I was able to get the car a 2004 CLK 320 Mercedes car. My payments were affordable, I put down $2000 and payments came out to be $277 monthly. The car needed a few repairs, new part for window.. I ended up going to get it diagnosed by my trusted mechanic and he wrote down several codes , broken drive belt etc. I than contacted the auto sale place where I purchased my car they said bring car in they would look over the needed repairs. So I bring car in the following week and they say that they will see what is actually going on with the car. The car place called me several times and said that I was never approved for car, and needed to put more money down for another car which was cheaper. I let car dealer owner no I wasn't interested in another car and wanted my same car repaired and back in my possession. The owner of the dealership Sal said no problem, he took several days to refund me my down payment yet only $1500 and said the other amount was a credit for a future purchase of a car from him.Desired Settlement: I would like the rest of my down payment refunded to me, I do not want to purchase a car from his auto place.

Business

Response:

Bumble Bee needs to correct some information on our response.Bumble Bee Used Auto refunded to the Buyer the sum of $1,550.00 plus$450.00 in cash for a complete refund of $2,000.00 when sale wascanceled.Thank you. [redacted] @ [redacted]

Review: Purchased a 06 Scion XA, 5/15/2014? +/-, dashboard needed work and [redacted] ([redacted]) stated he will fix it and install an alarm if I bought it. I have texted him for the past year to get the vehicle fixed. He gave me the run around all the time "call me next week brother, and I will have the guy fix it" these were his exact words. I have been very patient and want the car fixed thats all.Desired Settlement: Just need the car fixed. Last time I spoke with him on 8/21/2015, he offered me $200, but I told him that I just wanted the car fix and that would not cover the dashboard and alarm. He needs to follow his word or is this how he operates to get a sale?

Review: On February 19, 2015 I entered an agreement to purchase an automotive from Bumble Bee Auto. There were some issues with my place of employment. I left my tax returns, proof of child support, and $500.00 cash as a deposit. I was told the $500.00 would hold the car for me until I came back from Las Vegas, for my daughter's competition, on February 23,2015, and was fully refundable if they could not make the deal work. I was also told, by the owner who collected my deposit, that he would pay half my car rental because of the misunderstanding. On February 23, 2015 when I called they could not provide anything about the financing and I immediately requested the refund of my $500.00 and paperwork. They said they would send it the next day. I have called over, over, over, and over to have my $500.00 and paperwork returned. I have had every excuse from the owner is not here to the accountant handles that, to the very next sentence of a fake check number to the mail takes 7 to 10 days. Come on, Sacramento to Tracy, 10 days. Its now more than 10 days. I am requesting to file a formal complaint against Bumble Auto and request some assistance in returning my money and paperwork. I have NEVER HAD ANy BUSINESS MATTERS WITH ANY TYPE OF BUSINESS THIS UNPROFFESIONAL IN MY LIFE!!! Please contact me at if you need any assistance with this matter.[redacted]Desired Settlement: I would like my $500.00 refunded, my paperwork returned, and half my car rental from February 19 to February 23, returned like promised. I have the car rental agreement from Sacramento Airport for your review if you request.

Business

Response:

Business states that the $500 dollars have been refunded due to inability of the consumer to secure financing. As for any other requests made, no agreement verbal or written was made with the consumer in regards to the rental.

Review: I purchased a vehicle in 5.2014. (x-5 SUV [redacted]) my second vehicle, with less than 2500 miles on it, 03/2015, I took it to a [redacted] dealer , upon returning from a 2 month business trip, to my home and being met with oil running out under my garage door. The repairs where over $3900.00 . 8 different leaks were discovered. Replacement of parts was $2200.00. All power steering hoses replaced. Manifold valve gaskets replaced, Alternator bracket replaced, Radiator replaced, belt tensioner and belts replaced to name a few. It is my thought that Bumble Bee knew of the leaks and sold me a vehicle with a host of problems. I've had it repaired at [redacted] and Auto Tech. = $3900.00. When purchasing the vehicle I asked for [redacted] papers and never received them. The owner will not return my calls or even answer his phone.Desired Settlement: I would like for Bumble Bee to pay the total amount of repairs due on this vehicle. Both repair facilities agree that these repairs did not just happen. Due to my travel itenerary, the problems were detected late in my ownership, but the mileage tells the story that the vehicle was not used enough to cause such wear .

Business

Response:

Bubble Bee Used Auto Sales disagrees with Ms. [redacted]’s complaint for the following reason. The Customer bought this car from Bubble Bee over one 1 year old. Since that time this customer has never made a verbal (no phone call complaints) or written complaint about the quality of this vehicle, she never appeared at the dealership to complain or ask us if we would consider fixing the vehicle. Since the purchase Bubble Bee has not inspected, maintained nor observed the vehicle purchased by the customer. The first contact with Bubble Bee has had with the customer complaining is the complaint from the Revdex.com. At the time the customer purchased the vehicle. All customers receive a signed document indicating that the vehicle was purchased with no guarantee in an “AS IS” condition. This vehicle was in good working order at the time of sale of the vehicle to the Customer. From our standpoint, it appears that the customer took her vehicle for a 2 month business trip? Well, how many miles did the customer put on the vehicle? It appears that the customer thinks that she is not supposed to have the vehicle serviced? What service was done on the vehicle during the 12 month time period when the customer drove the vehicle? Without an actual inspection, Bubble Bee can not only rely upon its written warranty for an “AS IS” vehicle; Bubble Bee suggest that the Customer retain the service of a local mechanic and have him or her maintain the vehicle in accordance with the Manufacturer’s recommended repair specifications. Bubble Bee is so sorry for the Customers situation. But the customer is responsible for maintenance of the vehicle under these circumstances. Very Yours Truly,Mr. [redacted] for Bubble Bee Auto Sales

Consumer

Response:

I am rejecting this response , below you will find the business's STATEMENT followed by my RESPONSE to each item.STATEMENT: Bubble Bee Used AutoSales disagrees with Ms. [redacted]’s complaint for the following reason. TheCustomer bought this car from Bubble Bee over one 1 year old. Since that timethis customer has never made a verbal (no phone call complaints) or writtencomplaint about the quality of this vehicle, she never appeared at thedealership to complain or ask us if we would consider fixing the vehicle.RESPONSE:Idid call each week in January when I was in town and left messages to call me.I called in February before I took my [redacted] to [redacted] for repair. I also calledon follow up repair made in April , and I received no call back.. I did notvisit the dealership or write a written report. That is why I turned to the Revdex.comfor help. I am a single woman and have no interest in putting myself inthreatening positions as you can see by the response, that this individual hasno respect for the female consumer. I am a retired auto executive and knowquite a bit about cars and their service requirements. STATEMENT: Since the purchase Bubble Bee has notinspected, maintained nor observed the vehicle purchased by the customer.RESPONSE: This is correct , theyhave not. [redacted] and Auto Tech, both reputable auto repair facilities havegiven assessment to the repairs required to stop the leaks on my BMW. This isdue to me being in need of my vehicle and getting no response from my messages. The first contact with Bubble Bee has had withthe customer complaining is the complaint from the Revdex.com.RESPONSE: Theywere given ample time to return my calls. I believe their reluctance to returnmy calls was to posture themselves in this position as not having knowledge ofthe problem. STATEMENT: At the time the customer purchased thevehicle. All customers receive a signed document indicating that the vehiclewas purchased with no guarantee in an “AS IS” condition. This vehicle was ingood working order at the time of sale of the vehicle to the Customer.RESPONSE: Itold Mr. [redacted] that I was not buying a vehicle with no warranty so he gave me athree month warranty that was supposed to be given to me in writing when Ipicked the vehicle’s missing second keyup several weeks later. My contract does not say As Is for that reason and abinding As Is contract requires it to be visible on the contract followed by myinitials. This did not happen. Mr. [redacted] is correct when saying they never gaveme my warranty papers and I never received them in the mail. I was in MichiganJune to the first week of September. STATEMENT: From our standpoint, it appears that thecustomer took her vehicle for a 2 month business trip? Well, how many miles didthe customer put on the vehicle? It appears that the customer thinks that sheis not supposed to have the vehicle serviced?RESPONSE: Mr.[redacted]is assuming my business trip required my personal vehicle. I fly to Michigan,not drive. I purchased the vehicle with106,254 miles on it and the first repair (leaking ) was found by [redacted] at108,655 miles. From purchase date 05/09/2014 to 02/25/2015 equals nine monthsthe vehicle was driven 2,401 miles. That according to the [redacted] service manualdoes not require any servicing. Also the [redacted] is made to notify the driver throughthe dash panel lights, if normal servicing is required. The repairs with thisvehicle were not normal wear and tear items and could not have been initiatedwithin 2401 miles of driving. STATEMENT: What service was done on the vehicle duringthe 12 month time period when the customer drove the vehicle?RESPONSE: Noservice was required as the defects were found in the firt nine months and the vehicle was only driven 2401 miles since purchase. The following items were found by the [redacted] dealership and some could have put me in danger drivingthe vehicle. These repairs are excessive .Allpower steering lines ( reservoir to pump),cooler to reservoir, rack to coolerhad to be replacedEnginevacumn pump replaced Engine oil leakOilpressure switch replaced Engine oil leakValvecover gaskets replaced Engine oil leakReplacedUpper timing gasket Alternatorbracket gasket replaced Engine oil leakLeftfrt arm bushing cracked, right frt arm bushing crackedBelttensioner pulley worn and looseHolein radiator, coolant leak Actualrepair cost from dealer estimated. $ 6,276.68Without an actual inspection, Bubble Bee cannot only rely upon its written warranty for an “AS IS” vehicle; Bubble Beesuggest that the Customer retain the service of a local mechanic and have himor her maintain the vehicle in accordance with the Manufacturer’s recommendedrepair specifications. STATEMENT : Bubble Bee is so sorry for the Customerssituation. But the customer is responsible for maintenance of the vehicle underthese circumstances.RESPONSE: Asa customer, I am entitled to purchase a vehicle that is safe and can beserviced according to the manufacturer’smanual. After receiving the report of all the repairs required for thisvehicle I am asking for full reimbursement of $ 3960.00 and payment to complete the repair of having both rightand left front bushings repaired whatever that cost might be to be performed by the mechanic of my choice as I do nottrust Mr. [redacted] to hire a certified mechanic to repair to standard and my safety as well asthe safety of my grandchildren is at stake.WarmestRegards, [redacted]

I bought a 06’ Scion XA that my wife liked. As part of the deal Saleh M. Jundi, verbally agreed to get me an auto alarm for the car as well as repair the dash board and stereo console area. We agreed on the deal (5/15/2014?) and I was to come back the following week to get if repair. He had one of his guys look at the car and said he needed the whole console replaced. When he looked at it he did not connect the vent adjustment back correctly for the ac/heat to be adjusted. Now they broke something else.

I have text and called 30+ times and have been patient. Thought he was a man of his word. So last time I called he said he did not have time for me and to do whatever I needed to do and sue him. I have all the texts and last time I contact him (8/21/2015). All I want is the vehicle fixed.

Review: On Sept 13, 2013 I purchased a 1999 Mercedes 320E from Bumble Bee Autos, about Oct. 15th I received the registration document by mail from Bumble Bee Autos ,but the 2014 Tag was not included. I contacted the company immediately and was informed that only the owner could handle the registration issue for me. So I waited a few days and didn't hear anything, so I called back again I finally reached the owner around the 24th of Oct the license tags was going to expire by Oct. 31st. so the owner and I agreed that I would go get the tag pay for it and he in turn would reimburse me for my troubles in additional I realize that I had been over charged for the License transfer on my contract the charge for the License transfer was $195 and I noted that on the registration document Bumble Bee Autos actually paid $15 for the transfer, so I advised the owner that I was entitled to a refund of $180, He agreed that the amount they had collected was a estimate. Since this time I been told the check is in the mail so for the past week and a half the owner stated that he put the check in the mail gave me the check #[redacted] but no check has been received, prior to him putting the check in the mail I drove to Sacramento to get the disputed amount but again the owner wasn't available and no one else was able to help me. In addition to this action I was charge $495 for Gap insurance which I told them I didn't want it because my car was so old. I was told I had to take it when I received the paperwork from the lender they mentioned that the GAP insurance on my car was optional. I have purchased many cars in my life time and I'm not complaining about the service I received, but the handling of the business details needs improvement and I want my $180 over payment. Thank You Sydney Allen

Product_Or_Service: MercedesDesired Settlement: DesiredSettlementID: Refund

Bumble Bee Auto owes me $180 for over payment of License Fees

Review: [redacted] 2008

Purchase Date 06/13/2014

Original Miles 104267 First Repair 104276

We bought a 2008 [redacted] from them and the car had a freeze issue when we were on the freeway. We took that car back the next day and he traded us for the [redacted]. The [redacted] two days later the transmission starting slipping. We at the time of purchase got a warranty for the car. When the car had the transmission issue we were sent to a different place to have the car fixed. Once our car was at the shop to fix our transmission the shop owner advised us that our warranty would not cover his costs. We then at that point contacted Bumble Bee and we have been ignored. He will not return our calls. When we do make contact with him he tells us to come back. I'm afraid that he is stalling that so that our warranty will be up.Desired Settlement: I want my money back $2000.00.