We shipped the item once it came in stock as he had order an item that was marked as "preorder"The customer only paid for first class shipping After business days there were no updates, so we filed a case with the post office and let the customer know we were reshipping We will now be canceling the 2nd shipment and refunding the order
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12023327, and find that this resolution is satisfactory to me.
Regards,
[redacted]
We shipped the item once it came in stock as he had order an item that was marked as "preorder". The customer only paid for first class shipping. After 7 business days there were no updates, so we filed a case with the post office and let the customer know we were reshipping. We will now...
be canceling the 2nd shipment and refunding the order.
We shipped the item once it came in stock as he had order an item that was marked as "preorder"The customer only paid for first class shipping After business days there were no updates, so we filed a case with the post office and let the customer know we were reshipping We will now be canceling the 2nd shipment and refunding the order
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12023327, and find that this resolution is satisfactory to me.
Regards,
[redacted]
We shipped the item once it came in stock as he had order an item that was marked as "preorder". The customer only paid for first class shipping. After 7 business days there were no updates, so we filed a case with the post office and let the customer know we were reshipping. We will now...
be canceling the 2nd shipment and refunding the order.