Bumper Megastore

The consumer was told to contact the has the credit union to inquire about the balance This is the amount that was listed to our company on the portfolio that was placed The consumer told us that it was something they wanted to resolve Her family got involved in the issue We closed the account as disputed And we have no intention of calling this consumer again as once they dispute the debt we must stop all collection activity for days Our company policy is that if it is disputed then we close the account and cease all activity permanentlyShe was sent Verification so that the consumer could do their own due diligence as well in regards to gathering the information the consumer needed to dispute it on their end with the original creditor that transferred the debt into the collections arena They requested that all further correspondence be done via mail and gave us a direct verbal cease and desist The information that we have in our system came from the original application with the original creditor We understand that people have a right to dispute their debts We have no intention on trying to continue to collect on any accounts that are in dispute We would suggest going to the original creditor listed to the verification and for them to resolve it directly with that creditor so that they can have a more hands on approach to resolve this issue

We offer as much correspondence that the consumer requests as well as correspondence whenever payment is taken All they need to do is contact our office and make the request and the confirmation of payment and a new verification will be sent We provide mail, email, and or fax Since there is no specific consumer information that was provided we cannot contact them Have them contact 800-816-for any information they are requesting

Revdex.com: I never admitted to receiving the loan in the year of which is the only date they gave meThe company threatened me with jail time when I asked for written proof of the allegationsHalfway through the 3rd phone call from this company they claimed to be recording the conversation which should have been disclosed immediatelySandpoint capital has been court ordered not to sell or attempt to collect any debt from the f.t.c I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

Our company m@b associates contacted this person who stated they took this loan before said he will resolve the issueperson then called our office the next day saying that he never took a loan in that yearWe own the debt I told person if he wants to dispute the debt that is fine I labeled the
debt as a direct refusal to payI then took all info out of our file and closed the case

THIS CONSUMER CALLED WANTING TO SPEAK WITH AN EMPLOYEE THAT NO LONGER WORKS WITH US SHE WAS NOT HAPPY WITH THIS SHE CALLED US A SCAM AND ADVISED US THAT SHE WOULD NOT BE PAYING AS SHE DIDN'T RECEIVE CORRESPONDENCE EVERY TIME THE CONSUMER HAS CALLED WE SENT DOCUMENTATION OUT
WE EVEN ADVISED HER TO CALL THE *** *** CORPORATE OFFICE FOR VERIFICATION THE CALL ESCALATED AND WE DID NOT WANT CONFLICT SO WE TERM THE CALL WE REMOVED THERE INFORMATION AND PAYMENTS AND CLOSED THE ACCOUNT SHE KEPT CALLING IN EVEN SAID SHE WOULD CALL THE POLICE TO WHICH WE STATED WE WOULD BE WILLING TO BE ON THE LINE FOR THAT WE THEN TERM THE CALL ADVISING HER THAT SHE CAN CHECK THE CORRESPONDENCE SENT FOR ADDITIONAL INFORMATION BUT WE WERE REFUSING PAYMENT WE THEN ADVISED ALL EMPLOYEES TO IGNORE THE PHONE CALLS THAT KEPT CALLING IN NEEDLESS TO SAY THE ACCOUNT HAS BEEN CLOSED AND ALL NUMBERS STRIPPED FROM THE ACCOUNT THIS ACCOUNT WILL NOT BE CALLED AGAIN BY OUR OFFICE

Yes I would a request for paid in full letter or payment receiptThey sent me a letter my email stating that it was paid in full but I don't if it's legit or notThe address they have for me is a Georgia address which is my sister's old addressI live in Virginia

I made an account with you guys to check my order and it says no orders when I clearly made one..and also I havnt got any updates since October... I gave you guys a call no body answers or replies to my emails.. I paid almost 500$ for a bumper and still havnt got it. at this point I’d really just like to get my money back and repair my cracked one...

The consumer was contacted and provided the contact information for the owners of the chain and title on the account.  They will verify the that e have the right to work the accounts.[redacted]

The moment this complaint came to our office we contacted the consumer and told her that her information was terminated and the payment was cancelled.  We were told by the consumer that she did not file the complaint and this issue apparently involves a family member that was using her...

information.  Once we received this information we closed the issue as a fraud issue and stripped the numbers off of the account.  The consumer said that she wanted to still pay this.  We told her that she would need to address it with her family member.  We are a collections agency.  We provided documentation and advised the consumer to contact the original creditor as they will always provide the original documentation to them.   We have placed this account into a disputed status and will return it to our client in 30 days.  She will no longer receive calls from our company as the account is now closed.  A consumer has the right to contact the original creditor to verify the amount owed.    If it is listed to her credit report it would be listed under the original creditor.  We are asking this to be sealed as the consumer is not taking the proper steps to validate her account with the original creditor and failing to chase her chain and title.

The consumer was told to contact the has the credit union to inquire about the balance.  This is the amount that was listed to our company on the portfolio that was placed.  The consumer told us that it was something they wanted to resolve.  Her family got involved in the issue. ...

We closed the account as disputed.  And we have no intention of calling this consumer again as once they dispute the debt we must stop all collection activity for 30 days.  Our company policy is that if it is disputed then we close the account and cease all activity permanently. She was sent Verification so that the consumer could do their own due diligence as well in regards to gathering the information the consumer needed to dispute it on their end with the original creditor that transferred the debt into the collections arena.  They requested that all further correspondence be done via mail and gave us a direct verbal cease and desist.  The information that we have in our system came from the original application with the original creditor.  We understand that people have a right to dispute their debts.  We have no intention on trying to continue to collect on any accounts that are in dispute.  We would suggest going to the original creditor listed to the verification and for them to resolve it directly with that creditor so that they can have a more hands on approach to resolve this issue.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  I never received anything In writing from them. I never gave them any information in reference to the account for them to even know what I was calling about.  [redacted] was not the supposed account holder [redacted] was and when I spoke with them they did advise that this was a scam.  Regards,  [redacted]

Revdex.com: I never admitted to receiving the loan in the year of 2012 which is the only date they gave me. The company threatened me with jail time when I asked for written proof of the allegations. Halfway through the 3rd phone call from this company they claimed to be recording the conversation which should have been disclosed immediately. Sandpoint capital has been court ordered not to sell or attempt to collect any debt from the f.t.c.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  Regards,
[redacted]

We offer as much correspondence that the consumer requests as well  as correspondence whenever payment is taken.  All they need to do is contact our office and make the request and the confirmation of payment and a new verification will be sent.  We provide mail, email, and or fax.  Since there is no specific consumer information that was provided we cannot contact them.  Have them contact 800-816-8971 for any information they are requesting.

Thank you for your response. I want them to stop calling me.

this consumer is not being called on a [redacted] account but on an acquisition of a former bank bought by [redacted].  they would need to contact [redacted] corporate office for their chain and title.  this will get them in...

contact with the purchasing party.  At that point they will be referred back to our office.  Verification of debt is provided to verify that we are collecting on the correct party which when provided would give them an opportunity to verify the issue on their end.  Walking into a [redacted] branch will not verify the debt as these accounts were not placed into [redacted] but  only bought and sold by the bank.  they have a right to verify the legitimacy of the  debt and if they have any disputes they have the right to inform us.