Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I just check the refunds and they did not pay me back in full. The company only provided a partial
refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***
*** *** ***Your complaint has been forwarded to me, as Counsel to CBS Consumer Products Inc("CBS"). CBS did not manufacture the game . We own the STAR TREK trademark and elements featured in the game. Perfect World, our licensee and indemnitor, is being notified of your
complaint. Perfect World, as the game producer, is the responsible party, and we suggest that you approach them directly. Very truly yours, Grace RG***
The .31 cent credit to your account was completed on 10/**/16. The Customer Service Department has called and left a voicemail with a direct phone number for you to call back and confirm this information as well.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I just check the refunds and they did not pay me back in full. The company only provided a partial
refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***
*** *** ***Your complaint has been forwarded to me, as Counsel to CBS Consumer Products Inc("CBS"). CBS did not manufacture the game . We own the STAR TREK trademark and elements featured in the game. Perfect World, our licensee and indemnitor, is being notified of your
complaint. Perfect World, as the game producer, is the responsible party, and we suggest that you approach them directly. Very truly yours, Grace RG***
We have refunded the full amount that *** *** requested, which she will have within 7-business days
The .31 cent credit to your account was completed on 10/**/16. The Customer Service Department has called and left a voicemail with a direct phone number for you to call back and confirm this information as well.