Bunnin Mazda of Ventura

Review: I was notified of a vehicle recall so I took my Mazda to the dealer he informed me that I had 3 recalls currently. They went ahead and did recall numbers 1503L, 1904D, 6812G. Recall number 1503L involved replacing the seat belt when I got home on 8-26-13 I noticed my airbag light was on and the cruise control did not work. I called Bunnin service dept. and Eddie said bring it back tomorrow at 8:00 am to check it. When I returned the next day, Eddie told me there was nothing they could do the mechanic Said there was a wiring issue in the harness. Also he said some other mechanic disconnected your cable. For the cruise control he wanted me to purchase the cable On the recall notice it was clearly stated that the cruise control would be reconnected. Enclosed is a copy of the letter I received from Mazda regarding the recall.Desired Settlement: I would like them to fix my airbag light and also the cruise control cable because it was operational before I went to there establishment.

Business

Response:

When Mr. [redacted] brought his vehicle in for various recalls our technicion did note that the air bag light was on and that the cruise

cable was not attached prior to any work being done. The cruise cable and acc cable had been worked on prior to us working on

the vehicle. Part of the cable had been glued to a bracket. We are more than willing to work with Mr. [redacted] to fix his vehicle at

a fair and just price. Any questions please do not hesitate to contact me.

Thank You,

Parts and Service Director

Bunnin Mazda