BurgerIM

I AM TRYING TO GET A REFUND OF MY $*** WIRED TO BURGERIM
BACK IN 2018 I WAS TRYING TO BUY A FRANCHISE FROM BURGERIM. I CONTACTED *** WHO WAS THE SALES PERSON FOR THE COMPANY IN MAY 2018. AFTER TALKING TO HIM I WAS SUPPOSED TO PAY $*** AS A DEPOSIT. I TOLD HIM I DID NOT HAVE ALL THE $*** BUT I COULD PAY $*** AT THAT TIME.
*** TOLD ME HE WOULD HAVE TO CHECK WITH *** WHO IS THE MANAGER AND GET BACK TO ME. HE FINALLY TOLD HE HAS SPOKEN TO *** WHO HAVE AGREED TO TAKE $***. AND WORK WITH ME TO PAY THE REST AS WE PROCEED.
I ASKED *** IF I WOULD GET MY MONEY BACK IF I COULD NOT GET APRROVED FOR A LOAN AND HE SAID YES ON SEVERAL OCCASIONS. AFTER THAT AGREEMENT I WIRED $*** TO BURGERIM ON 07/25/2018. WE STARTED THE PROCESS OF GETTING THE LOAN BUT I COULD NEVER GET APPROVED BY ANY BANK.
DURING THIS TIME MY FIANCEE WAS SICK IN AFRICA AND SO I WAS GOING BACK AND FORTH WHICH COST ME A LOT OF MONEY. SHE FINALLY PASSED AWAY AND I NEEDED MONEY TO GO AND TAKE CARE OF HER FUNERAL.
I REACHED OUT TO *** IN RELATIONS DEPARTMENT IN 08/19/2019 AND TOLD HER ABOUT THE SITUATION. SHE SYMPATHIZED WITH ME AND SAID SHE WILL WORK WITH ME TO GET A REFUND. SHE DID NOT COMMUNICATE WITH HER AFTER SEVERAL ATTEMPTS TO CONTACT HER. AS OF TODAY, I HAVE NOT HEARD ANYTHING FROM BURGERIM. ALL I NEED IS FOR BURGERIM TO REFUND MY $*** TO ME SO THAT I USE PAY MY DEBTS. THANK YOU

The same thing happened to us. Our Franchise fee refund is still in the proccess. It has been 120 days already and now they are nowhere to be found (Website down now). This *** guy bailed out on us and I read that he does not do business with the company anymore. Anyone here want to do a class action lawsuit?

Burger Im agreed to reimburse full franchise payment within 120 business days after canceling contract on June 11, 2019.
On Nov, 6 2018 we *** and *** went into contract with Burger IM as a potential franchisee. We paid *** to Burger IM franchise in total. After a failed attempt to raise all the capital needed Burger IM agreed to cancel the contract and reimburse the full amount. The cancelation contract was sent by *** and signed on June 6, 2019. The contract states the reimbursement check would be mailed within 120 business days.

Through email we were notified the check would be mailed out Dec 3, 2019 from. After contacting the company we were told they were restructuring and would contact us within a week to discuss by someone named ***. After not being contacted we tried numerous attempts to email and contact the company via phone. Unfortunately we have not heard back from Burger IM with an update on the payment.

We would like to get an update on the date of reimbursement of *** from Burger IM.

I never received my franchise fee refund as agreed upon in a signed agreement with Burgerim.
It is obvious from reading just the few complaints here that Burgerim Inc. is a predatory company who's plan all along was to collect as many franchise fees as they possibly can while making false promises of offering refunds if needed, only to withhold said refunds even though there are signed agreements in existence. And now that is has been announced this December 2019 that they will be filing CHAPTER 11 Bankruptcy, their plan is confirmed.

I purchased a Burgerim Inc. franchise in December of 2018 along with a signed franchise agreement that included an amendment which stated that if I was unable to secure financing in 6 months, I would have my franchise fee refunded to me.

I submitted a request to receive my refund in June of 2019. *** in the legal department offered me an additional 6 months on the contract to try and secure financing and I agreed to the offer. I later decided not to go this route and opted to receive my franchise fee refund in July 2019. I signed the agreement to receive the refund which stated the refund would be mailed to me by check within 120 business days, on or before January 10th, 2020. I followed up by email between the months of July and December 2019 5 times and each time I was told the refund check would be mailed out on or before January 10th, 2020.

Today is December 30th, 2019 and in my attempt to email *** and ***, the emails bounced back. When I tried calling headquarters the phone number was disconnected. I decided to call the local Burgerim restaurant in my town and I was able to speak to the owner who told me Burgerim was switching owners and will be filing chapter 11.

I did my research and this information is now public on the internet.

I want my *** refund per my signed agreement with Burgerim Inc.

Breach of contract because Burgerim promised our money back if a restaurant location could not be identified. Burgerim withhold the deposit.
I first learned about Burgerim through an advertisement on social media. At the time, Burgerim seemed like a modern fast food burger chain, and it was offering customers an opportunity to become a franchisee for a *** deposit. On Oct 2019, I visited their corporate headquarters, and talked to a gentleman named ***. *** promised I would get financing and real estate support to find a retail location, and many other services that seemed typically of a franchisor. I asked if we can't find a location, what would happen? It was then that he promised we would get our money back.

Years and months past, and still no location. There were a maximum of 2 attempts to share a location and none of which worked out. The only phone calls I received from Burgerim was about financing to the point I stopped returning calls unless it was something unrelated to financing. There's no need to get financing when there's no location. By April 29, 2019, I filed a compliant with their cancellation department ***. I was told my file is on hold for months. Then finally, a 3rd attempt from their real estate department to check in. I told them, it's now too late, It's taken years. I know others who also signed up with Burgerim had similar experiences. Now, Burgerim is on retail news that it may file for bankruptcy. Here's the news source: ***

Please help! Burgerim is hoarding people's deposit, and if they file for bankruptcy, more folks like myself can be impacted.

Here's more info on Burgerim:
California Corporate Office

I have been waiting 180 days for for my refund I purchased a license franchise for alot of money they dont pic up the phone or respond to my emails
They owe me a refund for a franchise I purchased lota moneyits been 180 days since I signed the cancellation agreement the emails dont work they phone they dont pic up please help

Franchise Fee of $*** not refunded yet after cancellation agreement signed in June 2019, company won't return calls or answer emails.
I signed a franchise agreement with burgerim January 2019 paid the franchise fee amount of $*** under the condition that I have the right to cancel for a full refund, Now they won't return my money after signing cancellation agreement that promised to refund the full amount of my hard earned money I paid on or before November 6th 2019, 2 months after due date they won't respond or return calls or emails at all.

I have signed documentation from Burgerim Group USA Inc for a refund. The contract says 75 days and its beyond that mark. As I read previous complaints on Revdex.com. The same thing that has happened to me has happened to others and even more people online who have reached out to me for help or direction. This company is Defrauding people out of deposits. Theft by deception seems to be there tactics. Why are they still allowed to do business. This should be a Federal investigation against them. My emails and phone calls are blocked, it's always an excuse from Management is sick, on vacation or something. I have to call from different numbers because mine is blocked. The staff was in on the scheme getting paid under the table. I have proof and recordings of all this information. I want my full refund as promised. Former employees are starting to talk and tell it all.
Product_Or_Service: 10/03/2018

DO NOT DO BUSINESS WITH THIS COMPANY! They are a SCAM. My husband and I have been waiting for a return of our deposit for almoat a year. They will put on hold transfer to several associates and promose call backs that they never fall through on. We have a signed contract with Burgerim to return our $30,000 deposit in February 2019. They claimed at the time it would be returned within 120 days. It has been 10 months and all we have recieved has been a few emails first claiming our chech would be in the mail by September 10, 2019 which would still have put them 90 days passed *** 120 day deadline. In beginning of October they said they would wire the money ($10,000 at a time)?! Which THEY DID NOT. They then said two weeks later that the check would be mailed out in 3 weeks. IT WAS NOT. Our lawyer sent a Demand letter in November. They have yet to respond. It is now the middle of December and we still have not gotten a return phone call or email responding to our demand to return our hard earned money. This so-called company is running some sort of ponzi scheme in my opinion. I REPEAT- DO NOT DO BUSINESS WITH BURGERIM.

DO NOT DO BUSINESS WITH THIS COMPANY. THEY WILL STEAL YOUR MONEY!
OREN LONI IS A CROOK. HE STEALS YOUR FRANCHISE LICENSE MONEY, SAME THING HE DID IN ISREAL. YOU GET NO SUPPORT AND ARE LEFT ON YOUR OWN. OREN NEGOTIATED LARGE REBATES FROM THE SUPPLIERS WHO THEN DRIVE YOUR COST UP WHICH DOES NOT ALLOW FOR A PROFITABLE BUSINESS.
OREN LONI HAS ALREADY FLED THE COUNTRY TAKING ALL CASH WITH HIM. OREN OVERSTATED HOW MANY RESTAURANTS WERE OPERATING TO ENTICE PEOPLE TO BUY FRANCHISE LICENSES. IT IS ALL A PONZI SCHEME AND IT IS ILLEGAL.
TOM MEIRON AND Michel Buchbot ARE PART OF THE SCHEME AS THEY HAVE BEEN WORKING WITH OREN TO EXTORT YOUR MONEY. RUN AWAY FROM THIS SCHEME.

My franchise contract cancellation was signed and waited 120days but now no refunds received yet and told that company is about to have bankruptcy.
I became a franchise with Burgerim in October 2018. June of 2019, I agreed to pay administration fee and terminated the contract and waited 120days to get my remaining franchise fee back.
As of 12/16/2019, the company owner named *** phone is disconnected but the company is still running advertisements and opens different locations but I was told that the company is in process of bankruptcy and phone line is now being disconnected. I have found multiple lawsuits in California and can not hold of anyone from Burgerim since I was told that they can not issue any money to anyone...

Burgerim Franchise gave misleading information on initial business contract.
On may 7, 2019 my husband and I signed an agreement with Burgerim for a Franchise restuarant here in the Atlanta, Ga area we were told that all the financials, and credit was good and we was approved to start the franchise restuarant business. The next step was to E sign all of the legal documents, which we did, and then the next step was to wire transfer the down payment of $*** which was sent on may 9, 2019, the next step was to connect with the Burgerim Real Estate department, which we did, we received a call a few days later informing us that we needed more money down in order to make the deal work, we explained to them that we did not have any more money to put down, then one of the representative by the name of *** and *** tried to convinced my husband and I to take out a second mortage on our home with a company called (Apple Financial) we refused, and asked for a refund of our $*** back. We were even given a welcomed packet with our store number, all of the contact names, and phone numbers of the employees who were there to assist us through the process. ( Franchise Code number ***) this is the so called Francise ID throughout the life time of me being a Burgerim restuarant owner.

*** who is over the Cancellation department/Franchise Director told me that it would take about 2 weeks to get my money back, and I needed to put it in writing, which I did
I esigned the cancellation contract on May 30, 2019 telling me that I would receive my refund within ( 90 business days or less) which would have been October 8, 2019 I have made numerious phone calls, emails, the employees there have told me all kinds of lies, as to when my funds would be refunded, on October 8th I spoke to *** she told me that all of management was out of the office for Jewish holidays, and she didnot have the authority to sign off on that amount of money, and that someone will contact me the following Wednesday when every one returns, I called back then I was told that *** was the one who needed to sign off on the check and he was still out of the office, then *** offered me to take half of the $*** and she would wire transfer me the money that day I refused, I wanted all of my money, then I asked again to speak with the president or someone who had more authority, I was transfered to ***, who is *** secretary she explained to me that she was over the Real Estate department as well, and that she had a budget and that she could send me a post dated check, this took place the begining of November I never heard back from *** sent emails, phone calls no response back.

Finally I spoke with *** who said her title was Human Resourses and she stepped in to help resolve the matter, she told me that she would send a post dated check she emailed me telling me the check was in the mail with Certified US Mail tracking #. I received the check on November 14, 2019 post dated for November 29th, I took the check to my bank for deposit, the next day I received an email from my bank telling me that the check had bounced and that I was respossible to pay a 12.00 fee. Not to mention that this company claims they cater to Veterans, my husband is a Retired Disable Veteran who suffers with Severe PTSD. This situation has put a burden over our finances, we have unpaid medical bills, and other financial problems because of the unfair practice of this company. I am asking that some really look into the scope of practice of this company.

We are asking for our $*** back along with the 12.00 bank fee.

I have not received my franchisee refund *** per my cancellation contract. I was supposed to receive my refund no later than 11/26/19.
I counter-signed my cancellation agreement on 4/11/19 to receive my full refund *** within 160 business days. As of 12/11/19, it was been well over 160 days and I have yet to receive my refund. This is incredibly frustrating and impacting me financially is I have a new born on the way - additionally, this is a severe breach in contract.

I've contacted Burgerim (on 8/13/19) via email to get an update on my check refund and I received an email from their cancellation department (on 8/14/19) advising my check will arrive to me by 11/27/19 or sooner.

I emailed the cancellation department on 11/26/19 advising I have not received a refund check. I did not receive a response until 12/4/19 in which their cancellation department advised a management company is restructuring Burgerim and that I will receive a call from someone named *** on 12/10/19 to update me on the status of my check. I did not receive a call from anyone. I called their corporate offices *** who advised *** is out of the office and won't likely return until 12/12/19.

Please see attached contract. I really need your assistance in expediting this matter.

Paid $*** franchise fees to purchase a Burgerim Franchise license on 007/19/2018. I like to get my fees refunded.
Initially, I paid Burgerim inc, total of $*** for two licenses but considered the amount of money that is required to build and my inability to raise that kind of money. I I have withdrawn for one license and kept $*** for one license. But I was unable to find a location for over a year! Meanwhile, health started to going downhill as my mother whom I also take care of! I am almost 64 and my mother is in her nineties! I have sent Burgerim asking for refund but their attorney says that the money is non refundale but I can sell the license and pay Burrgerim $*** for transfer fee!
I cannot get in touch with Burgerim president *** or anyone else of Burgerim rep to discuss the situation and come up with a reasonable solution to get a refund.

Do not do business with these people, they are the worse experience I've ever had! Almost 2 years later I am still waiting on my deposit. We chose not to proceed and cancelled- they told us we would have our money back in 6 weeks. It's been almost 2 years. We have talked to so many people from their company here in Texas and in California. Last week my husband threatened to file a report and they sent us a check except the check is not signed, it has no authorized signature. You people should be ashamed of your business practice, we are a family with 4 kids in need of our hard earned money! Run from this company!!! Oren Loni my husband has been trying to talk to you to see if you care enough to help resolve this issue. We have yet to hear back from you. Shame!

Burgerim is a great opportunity with an amazing franchise model. From the very beginning, I was assisted to start my franchise and everything went well. From build-out to store management, the company offers one the best support and structure for franchisees. Overall I'm very pleased to be a franchise owner for Burgerim.

I paid my franchise fee with their guarantee that I would get it all back if I could not find financing. Now they will not return it.
I paid a franchise fee of $*** to Burgerim to become a franchisee. The owner,***, created and signed a document guaranteeing that I would receive 100% of the franchise fee in refund if I could not find the financing to build out my location. I could not find financing, so I requested my refund. Rather than returning it, Burgerim have lied and made up unreasonable excuses several times. They clearly have no intent to return the money. I am just a poor teacher, and $*** is more than I make in an entire year. They are putting me in great financial hardship and emotional trauma by refusing to abide by their written contract.

When we started out venture with BurgerIM, our thoughts were thatwe would be in a business within 6 months or less. It has been 2 years.
do to medical issues and hospitalization we have used our savings to pay our medical bills and lost our jobs. We are not getting qualified for any loans we are applying for. We will not be approved and then lender is expecting to see $*** + in our bank account, which we do not have anymore. We cannot borrow, because we do not have an income at this time.

I have paid a franchise fee to start the franchise, I have not decided not open the franchise and cancel the and refund the franchise fee.

I have paid a franchise fee to start the franchise, I have not decided not open the franchise and cancel the and refund the franchise fee.
This is mentioned as an amendment in the contract also, saying they will refund the money.
I contacted them there was nor response at all sent multiple emails no on responded.

I believe the Burgerim franchise committed fraud against me. They have made me believe that I was purchasing an existing franchise.

On 9/17/2018 I met with *** who is the BurgerIM franchise rep. He assured that I can turn at least $20k in profit every month if I were to become a franshisee. I signed the FDD and paid the $50k franchise fee the same day.

On 9/20/2018 I started to have second thoughts about being a franchisee because I didn't have enough capital to build a restaurant so I contacted their office to inform them that I wanted to pull out and wanted a refund of my *** The person who was in charge of the financial department assured that I will make *** in profit if I was to open a restaurant and introduced me to *** and Associates. they are Loan Brokers.

On 9/24/2018 I signed a contract with *** and Associates because they assured me that I could get the funding I needed to build the restaurant through several micro loans that totaled $150k because of my excellent credit.

On 11/4/2018 I was introduced to ***, the franchise director of real estate for BurgerIM. We was working on finding a location to build a restaurant.

On 11/6/2018 I was having more doubts about becoming a BurgerIM franchisee because $150k of borrowed money wasn't enough capital to build a restaurant so I told her that I wanted to pull out and demanded a refund of my *** franchise fee. She assured me that I can still become a franchisee with ***.

On 11/7/2018 *** contacted me stating that she has a current franchisee that they wanted to get rid of because he was ruining the brand with the way he operated his store. She introduced me to *** who was the franchisee of the Auburn CA. location.

On 11/25/2018 I drove 300 miles to Los Angeles really wanted me to meet ***, the president of burgerim. I drove 300 miles to speak with Oren and he assured me that I will be making *** in profit every month and that he will give me *** so that I can market the restaurant which never happened.

On 12/11/2018 *** contacted me stating that the landlord needed *** in order to assign me the lease so I paid it.

On 12/14/2018 BurgerIM sent me a lease assignment to sign.

On 12/18/2018 BurgerIM sent me an asset agreement to sign.

On 12/19/2018 I paid *** to purchase his location and received the keys to ***. which was the location of the Burgerim restaurant I purchased.

On 12/24/2018 I went to the local ABC office to obtain a beer and wine license that the seller was supposed to transfer into my name. But I was told by a state employee that he never did the paperwork to transfer the license. Which was already a breach of the contract we signed. And I was forced to stop selling beer and wine until I can get a license in my name. And it was at least a 90 day waiting period.

On 12/26/2018 I contacted *** because I was no longer able to sell beer and that I was going to lose a lot of business because of it. I was ready to sell the store.

On 1/8/2019 the landlords property manager contacted me demanding rent and I informed her that I never received an actual lease agreement and that I didn't know who to pay the lease to. Both the previous owner and BurgerIm told me that the rent was *** and the landlord stated to me that the rent was *** per month and I could not afford to pay it.

On 1/13/2019 I was finally able to get in contact with the president of burgerIm *** and explained to him the situation and that I will be forced to close the store because of the bad deal. And I also laid off all of my employees and closed the doors. He assured me that he will pay the rent until I sell the store and that I could pay the franchise back through escrow.

On 2/25/2019 *** told me that he paid the rent for the month of February.

On 3/01/2019 *** the previous owner contacted me stating that Best Properties served him an eviction notice on ***.

On 3/01/2019 My commercial property agent was trying to show a client the restaurant t