Burke Plumbing & Heating, Incorparated

Review: I hired this business to repair a toilet in my home. the worker cracked the tank and then broke the piece which held the flapper which he replaced originally and left me with a non-working toilet the day before Thanksgiving. He stated my toilet was old and I needed a new one for $480.00. I told him numerous times I could not afford that much for a toilet. He left my toilet broken. I called the owner [redacted] Burke on 12/2/2013 and told him of the incident. He was not aware his worker broke the part that the flapper attaches to, and told me I would be refunder half of the $110 I paid for the service. He said it would be out to me that day. I still have received no check and the few times I called, I was told the owner was away until this week. All I want is my monet back for the terrible service and my expense to replace the tank.Desired Settlement: My $110.00 refunded

Consumer

Response:

From: Revdex.com of Metro DC and Eastern PA <[email protected]>

Date: Mon, Dec 16, 2013 at 1:18 PM

Subject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].

To: [redacted] <[redacted]>

---------- Forwarded message ----------

From: [redacted] <[redacted]>

Date: Mon, Dec 16, 2013 at 11:57 AM

Subject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].

To: [email protected]

I have received a check from the business for $55 half of what was requested. Thanks.