Burkentine & Sons

Our family owned and operated company has been in busines for over yearsWe pride ourselves in being transparent and fair with all of our tenants and clientsPrior to moving in, prospective tenants are provided copies of the lease paperwork so they may review before signingTo avoid
miscommunication and confusion, we have detailed paper work that clearly states our expectations for tenants upon move out.Our company performs a move in walk thru with all new tenants, in order to document any previous damage to the rental unit At this time, tenants walk thru the property and make notes and sign our "Move In/Out Checklist"*** *** performed his mowalk thru and signed the mochecklist on May 22nd 2015; the refrigerator drawer mentioned by Mr*** was not noted as being damaged by agent or tenant We understand that some things can be overlooked, which is why our General Manager approved a refund for this itemThis checklist also discloses the use of a professional carpet cleaning company when tenants move out We have used the same carpet cleaning company for a number of years now, *** Carpet Cleaning (now owned and operated by *** *** *)Our company stands by the accuracy of disputed deposit, but are willing as a measure of good faith to reimburse the tenant for the amount disputedRespectfully,
Emily Burkentine, Property Manager
Cc: Paul Burkentine