To Whom It May Concern:
We understand the frustration and do not wish to cause harm or grief to any patient for their medicationsAs a patient with a monthly charge myself, I know that it can add upThe fact is the charge for prescriptions outside of an office visit has been
stated in our financial policy for years with no discrimination for which medications should be chargedThis is simply being enforced in This policy was also posted throughout the office as a reminder previous to Jan 1,
The SC Law that does not allow controlled prescriptions to be filled over days has not only added extra frustrations for the patient, but for our clinical staff as well. The phone calls within our practice have significantly increased on a daily basis. As patients, it is hard to see how someone could charge $just to fill out a prescriptionThat is an understandable complaintAs one of the only practices in Anderson who still accept new patients however, this becomes an overload for our nurses when there are calls per day and patients per dayTo the patient, this is one phone call, one signature and placing it at the window. In reality, there are several more steps to making sure the patient is taken care of within that one prescription refill. The only solution to this is simply to add staff in order to make sure our patients are well taken care ofAs with any business, adjustments have to be made in order to cover added costsIn order to be fair and consistent, this has to be for all patients and all prescriptions across the board. Therefore, we are simply enforcing the policy that has always been there to help our practice grow and serve the community the best way we know how.
We apologize for the frustration this has caused to any patients, but this is the policy we will follow until other solutions are found
Thank you,
*** *** Office Manager
Primary Care Associates, PC
To Whom It May Concern:
We understand the frustration and do not wish to cause harm or grief to any patient for their medicationsAs a patient with a monthly charge myself, I know that it can add upThe fact is the charge for prescriptions outside of an office visit has been
stated in our financial policy for years with no discrimination for which medications should be chargedThis is simply being enforced in This policy was also posted throughout the office as a reminder previous to Jan 1,
The SC Law that does not allow controlled prescriptions to be filled over days has not only added extra frustrations for the patient, but for our clinical staff as well. The phone calls within our practice have significantly increased on a daily basis. As patients, it is hard to see how someone could charge $just to fill out a prescriptionThat is an understandable complaintAs one of the only practices in Anderson who still accept new patients however, this becomes an overload for our nurses when there are calls per day and patients per dayTo the patient, this is one phone call, one signature and placing it at the window. In reality, there are several more steps to making sure the patient is taken care of within that one prescription refill. The only solution to this is simply to add staff in order to make sure our patients are well taken care ofAs with any business, adjustments have to be made in order to cover added costsIn order to be fair and consistent, this has to be for all patients and all prescriptions across the board. Therefore, we are simply enforcing the policy that has always been there to help our practice grow and serve the community the best way we know how.
We apologize for the frustration this has caused to any patients, but this is the policy we will follow until other solutions are found
Thank you,
*** *** Office Manager
Primary Care Associates, PC