Burnett Builders of Colorado, LLC

First, when I met the above referenced couple, I explained to them that I was a licensed contractor in many jurisdictions in *** but not in the City of ***, and that I had pulled permits many like this before using a Power of AttorneyThey had called off my sign at *** * *** *** where I had used to same process to pull the permit for the homeowner and complete construction using a POA. I had done this process many times over the past years in the City of *** The City of ***, with a new Chief Building Inspector, changed this process some time in the Spring of and would not let homeowners pull permits any longer. In the case of the above, he had already pulled the permit so they were grandfathered into the old process. I went to the City and had no problem obtaining their building permit as the homeowner and paying for it as *** Builders of ***. As far as I was concerned, it would be handled just the same as I did many times beforeAs far as what may be owed to the above, I had never refused to pay any monies owed. I am in the process of finalizing the accounting on this job. If there are any monies owed, they will be promply refunded. I should have that process complete by the begginnig of next month. When complete I will have my lawyer complete the transactionMy reputation is very important to me and *** Builders has had many satisified clients throught out the years. What I can tell you about the above is that at least times over several months he was extremely happy with the project and the next day extremely unhappy do to some minor problems needing to be changedThis mood swing behaivior was frequent after the first month of the project up until the termination. My gosl is to get him taken care of monetarily if he is owed anything and part ways amicably

Complaint: ***
I am rejecting this response because:Despite Ms***'s feeble
attempts at obfuscation, there has never been anything to stop Mr*** from
simply paying me back the money he owes meI paid Mr*** $190,Using
his own numbers (in Contract Exhibit A) he started or completed $161,worth
of workAdd his management percentage and you get $177,$190,minus
$177,equals $12,Add the engineer's fee Mr*** promised to pay but
reneged upon and you get $13,While I am certain Mr*** owes me a
great deal more, this amount is beyond controversyAn honest man would pay
this back just to keep his conscience cleanBut apparently Mr*** is
content to keep money that he didn't earn and to which he has no right
Now I am forced to take legal
actionMy previous lawyer has recommended three construction defects
attorneysI have talked to two of them and I feel confident I can prevail on
the meritsA forensic architect will almost certainly discover defects Mr
*** can't even imagine
So let this complaint serve as a
warning to the citizens of ***/***: STAY AWAY FROM THIS COMPANY AT ALL
COSTSWait as long as it takes to find a real contractorA master electrician
I spoke with summed up this phenomenon of unlicensed and unqualified
contractors perfectly: "I see it all the timeA guy builds two or three
mediocre decks and suddenly he thinks he can build a duplex."
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: Unfortunately, Mr***'s accounting is no longer up to dateMy lawyer has encouraged me to get estimates on the remainder of the work to be done on my projectThe verdict from various subcontractors is unanimous: Mr***'s work on my house was grossly negligent, and well below the standard in the industryMuch of the work Mr*** (and his son) did will have to be fixed at great personal expense to meOne of many examples is the roofA number of roofing contractors have assured me that the EPDM section of my roof is not up to code and will have to be torn apart and redoneAnother example is the plumbingThe bathroom plumbing enters from the floor rather than the wallPerhaps the biggest problem is the foundation ventsMr*** installed these below grade (despite clear instructions in the drawings) which will cause a permanent water infiltration issue into my foundationThe list of defects goes on and onThe money he owes me for services not rendered, plus the cost to repair his defective work could easily reach more than $30,I intend to pursue this money in any venue necessary Mr*** assured me that it was legal for him to work on my house at the time I hired himI have spoken to the *** Contractor Licensing Department, and they assure me that this was untrue at the time, and is untrue to this day
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:WARNING: UNLICENSED CONTRACTORSince filing this complaint, I have discovered that *** Builders of *** does not have a valid contractor's license in The City of ***Nor do they have a reciprocal arrangement with the cityThey are working in violation of *** lawAnyone hiring them is taking an enormous riskI was forced to fire themThey refused to reimburse me for $11,they owed meThey are the very definition of unscrupulous contractors
Sincerely,
*** ***

*** ** *** *** *** *** *** ***, ** *** Telephone: *** *** ***
*** January 13, RE: *** *** ** *** *** ** *** *** *** ***
*** *** Dear Ms***: My name is *** ***I am *** Custom Builders, LLC’s AttorneyI have had conversations with Mr*** and his attorney regarding the matters that Mr*** has placed in his ComplaintAs I am sure you are aware, there is an extensive statutory procedure in dealing with alleged construction defectsIf Mr*** legitimately believes there are defects that impair his property, he must follow these statutory procedures including but not limited to producing written evidence thereof, allowing engineering inspection thereof, and providing an opportunity for repair prior to any claim being pursuedThe Revdex.com is not the appropriate forum to address these issues because of the level of detail in determining if something is a construction defect requires certain technical skills not available to the Revdex.com processThe statute, after the disclosure and inspections process is complete, provide for an offer and compromise structure that are critical to resolving the civil claims that Mr*** claimsThat being said, please let me assure the Revdex.com that *** Custom Builders, Incd/b/a *** Builders of ***, LLC (“***”) has on numerous occasions attempted to address Mr***'s issues, both during construction, and upon leaving the site after weeks of not paying the contractor for work already performed; followed by demands that the contractor complete the jobClearly inconsistent behaviors that were clear signals to the builder that Mr*** did not intend to complete the parties’ Contract in good faithNo one is required under any contract to put up with vicious abuse from someone who clearly enjoys chastising people for not apparent reasonIts irrational, unacceptable and unprofessional behaviorHowever, this is how Mr*** conducts himself Mr*** has produced no documentary evidence of any defect, as required by statute, nor a sworn affidavit statement from any contractor or engineer supporting his claims of construction defectThe foundation and plumbing work on the premises were signed off by a *** building department inspector under the homeowner’s permit and plumbing permits issued for the propertyMr*** has these documents, and it is now disingenuous for him to claim a defect in the same without proof after the inspection and sign off process were completedIf there were defects or issues with this work, the *** Building Department would not have signed offIn addition, Mr***'s assertion that there was some kind of misrepresentation with regard to the permitting process at the time this job was undertaken, is clearly untrueWhen *** undertook this construction job, Mr*** has already had his father draw his plan, and taken them to *** Building for approvalMr*** had already applied to the City for the permitAll *** did was go in and pay for the homeowner’s permitIf Mr***’s assertions had any basis, the *** Building Inspectors who came to the property to inspect the various phases of construction, including the foundation and plumbing, *** Building Department would have put a cease and desist order on the door for any further work on the property, had it determined that the Permits were illegally pulledAs to the roofing issue, the *** Building Department typically signs off on the roofing upon final inspection of the project under the homeowner’s permitTherefore Mr*** should undertake this inspection, and then if there are repairs to be made he must follow the statutory scheme for claiming any alleged defectHowever, by way of background only, Mr***’s architectural plan, did not always sync with his structural plans, the roof addition was one of those issues in these plansMr*** himself undertook this planning before *** was ever on siteIn addition, Mr*** not only attempted to figure out the property pitch of the roof, which was clearly not correct; but at ***’s direction Mr*** was made aware of the need in having an engineer come to the property to draft an engineering solution to Mr***’s plan issuesThis disparity between architectural and structural plans happened on the job more than onceHowever, these were issues that Mr*** had in place before *** was ever on the job*** then had to come up with solutions to building issues, together with the engineer, as the addition was builtSeveral issues arise in the relation to this projectMr*** had a family member draw his architectural plans for the addition to his homeHowever, when the structural plan to build the addition was completed, Mr*** and his architect (his dad) didn’t sync up the architectural plan to the structural plan (i.econform the architectural plan to the structural plan so it could be built without issue)These issues caused extra time and expense on the project which caused Mr*** great consternation of his own making, but he took his anger out on *** and blamed it for his irritationsThese lefts the builder in the position of having to gain engineering advises from a licensed engineer as issues arose under the architectural plansThese are costs that Mr*** is responsible for given his refusal to have conforming plans and structural specificationsMr*** claims that he is owed $11,This simply is not the caseBetween the structural and the architectural plans not matching, to his demand that the windows be replaced because the measurements were not exact, there were thousands of dollars in cost overruns caused by Mr***We are gathering the documentation and completing the final accounting and will provide the same to you within the next weekQuite simply, we demand that Mr*** follow the statutory scheme and produce the documents and sworn affidavits that support his claims on all issues, not just general statements that there are “defects and then so many more.” This is not evidence of a defect, as defined by the statuteWe demand engineering statements and specification of the alleged defects pursuant to the statuteThis attack on ***’s reputation, is without foundation or evidence and we request that the Revdex.com, reserve any action, pending the outcome of the offer and compromise designed under the construction defects statute. Without such documentation, Mr***'s assertions are not actionable and this forum should not seek to damage or scar ***’s business standing or reputation by giving legitimacy to Mr***'s complaint, without a great deal of evidence and an opportunity for inspection and resolution as provided in the statuteThus far, without this documentation, inspection and resolution process, one can only assume that Mr***'s claims are not well founded and should not be a basis for defaming ***’s business reputationUpon receipt of evidence the builder will be happy to undertake a full inspection and address Mr***'s issues pursuant to the statuteI am happy to discuss any of these issues with you further by phoneBecause Mr*** has advised us that he is represented by counsel, we cannot communicate with Mr*** directly to resolve these mattersPlease have his counsel contact me and produce the necessary documentation so this matter can be resolved according to the law in place to address such claims. *** ** *** *** *** or ***

This case is complicated and I'm having my lawyer prepare the response to this caseShe is currently on vacation and won't be able to respond until this Friday 12/30/ Many things stated by the home owner are not accurateOne such claim is defect of the plumbing (it was inspected and signed off by the City of *** as having met code) I would hope that the Revdex.com refrains in taking any action until this matter can be remedied I value my Revdex.com accreditation and don't want to do anything to damage it I look forward to settling this matter promptly and amicably Sincerely,*** ***

The customer in question has been very difficult to work with.  His plans, while being very detailed, where drawn by hand by his father.  They were not done to actual scale and several items were left to interpret on my behalf, which caused delays and having to build items over.  One...

example, the pitch of roof called out on the plans was not accurate.  There were many times that the customer would yell and intimidate my son, who was managing the project, in an unprofessional matter.It is standard practice as a builder when encountering a problem with the plans to consult the engineer of record.  We did that and had him recommend a resolution.The contract calls for timely progress payments and the homeowner demanded that we complete his project, approximately $30000 worth of production, before he paid anything further.  My concern is that he would not pay us once we finished the work.  We had billed him many times where he would pay a different amount leaving balances owed on the invoice.  This is why the engineer hadn't been paid on a timely basis.  Our desire is to reconcile the accounting compared with the production of the project.  If there are any money's due the homeowner, to refund those and amicably part our ways.  Thank you. [redacted] Custom Builders