After speaking to the plumber that was on the job, The customer is correct, and the wrong materials were brought to the jobWe do our best to try to bring proper materials to the job sites, but it is standard practice that the customer will pay for travel time to pick up materialsIN this case,
the plumber did spend time acquiring parts for the job the night before, however they were the wrong parts, and we will grant the customers wish of deducting $from her invoice
After speaking to the plumber that was on the job, The customer is correct, and the wrong materials were brought to the jobWe do our best to try to bring proper materials to the job sites, but it is standard practice that the customer will pay for travel time to pick up materialsIN this case,
the plumber did spend time acquiring parts for the job the night before, however they were the wrong parts, and we will grant the customers wish of deducting $from her invoice