Burns Brothers Financial Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Today, we requested an Experian credit report on the membership and we are not reporting this accountIf another collection agency is reporting, it will need to be directly disputed with themIf you have any questions, please call [redacted] and ask to speak with collections

Thank you for reaching out to usWe also understand that you filed a complaint via the NCUA’s Consumer Assistance CenterAs both complaints are regarding the same issue, we will be using the NCUA's Complaint Case process for future communication regarding this issue Sincerely, Jeff M***SunWest Federal Credit Union [redacted]

We are looking into the issue and will reach out to the individual directly if neededDue to our member privacy procedures, I am unable to comment on the specific nature of the account

Today, we requested an Experian credit report on the membership and we are not reporting this account. If another collection agency is reporting, it will need to be directly disputed with them. If you have any questions, please call [redacted] and ask to speak with collections.

Thank you for reaching out to us. Unfortunately, we cannot address specific loan issues through the Revdex.com site. We will contact you directly if additional information is needed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Thank you for reaching out to us. We also understand that you filed a complaint via the NCUA’s Consumer Assistance Center. As both complaints are regarding the same issue, we will be using the NCUA's Complaint Case process for future communication regarding this...

issue.  Sincerely, Jeff M[redacted]SunWest Federal Credit Union[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]