Burns Lake & District Chamber Of Commerce

Revdex.com:At this time, I have not been contacted by Edigital Place regarding complaint ID [redacted] .Sincerely, [redacted] ***

His transaction already refunded

We already sent him request to refund his subscription by asking his bankThere are some issue with our bank so we did sent several request to our bank to process but for some unknow reason they are unable to process his refundSo I would like you to ask your clients to refund his subscription by asking his bankHope you understand the my pointThanks

Thanks, This user wanted to say he can't watch when he try again after months or from initial time First of all this Problem coming from his computer slowness/ Internet provider bandwidth issues because of low bandwidth supply he can't able to stream smoothly and every seconds it's lagging or pausing .Our request to the user to rise his Internet Bandwidth Speed MB dedicated lines but not MB shared lines to watch smoothly There has no Problem in Our bandwidth or stream Now about refunds , we have refunds policy but it's within days not after days later on because after days every translation is final by our bank through we want to refunds user who is not satisfied .Still if has any question he can ask or email US : [redacted] or he can simply create a ticket through helpdesk Thanks

Thanks, I did cancelled his account . His log in history to our website - Signup Info*** *** ** *** *** **
*** *** ***
*** *** ** *** *** **he was billed because he did not cancelled within 01/**/that's why was
billed on 01/**/

Hello sir ,we did refunded the transaction . A refund for Subscription/order has been credited to your account and your subscription has been canceled. Depending on your financial institution, it might take 10-30 business days for the credit to reach your account, or slightly longer if this was...

an online check purchase.Note : Amount Refunded If you do not see the funds returned to your account within the time frame listed above, please reply to this ticket.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

They are lying. I had my bank check and edigitalplace never tried to refund the money. My bank is BB&T at Bedford PA, check for yourself. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Edigital Place has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

His transaction already refunded .

We did not charge him yearly package as trial was cancelled.

We already sent him request to refund his subscription by asking his bank. There are some issue with our bank so we did sent several request to our bank to process but for some unknow reason they are unable to process his refund. So I would like you to ask your clients to refund his subscription by asking his bank. Hope you understand the my point. Thanks

Revdex.com:At this time, I have not been contacted by Edigital Place regarding complaint ID [redacted].Sincerely,[redacted]

Thanks, This user wanted to say he can't watch when he try again after 2 months or from initial time . First of all this Problem coming from his computer slowness/ Internet provider bandwidth issues . because of low bandwidth supply he can't able to stream smoothly and every 15 seconds it's...

lagging or pausing .Our request to the user to rise his Internet Bandwidth Speed 25 MB dedicated lines but not 25 MB shared lines to watch smoothly . There has no Problem in Our bandwidth or stream . Now about refunds , we have refunds policy but it's within 7 days not after 60 days later on because after 45 days every translation is final by our bank through we want to refunds user who is not satisfied .Still if has any question he can ask or email US : [redacted] or he can simply create a ticket through helpdesk Thanks

At this time, I have been contacted directly by Edigital Place regarding complaint ID [redacted], however my complaint has NOT been resolved because:
Hi, they have got back with me and said they would do the refund. but I have not received it yet. that was roughly 10 days...

ago. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]