Burns Pest Solutions

Initial Business Response /* (1000, 5, 2016/01/22) */
Mr *** has an insurance policy with Polk County Mutual Insurance CompanyPart of the policy is Endorsement FL-which on the front states "Read this entire policy carefully it is a legal contract"When Mr *** called me about his
complaint I made reference to the FL-Mr *** made several discouraging remarks about the company and stated that he had insurance that covered everything and didn't need to read any paperworkThe FL-does cover windstormHowever, if there is no direct damage to his roof, no interior damage is coveredMr *** agrees that the wind pushed the rain up to the metal ridge cap than then allowed the water to entered his homeOn a metal roof, the ridge cap has space that allows for ventilationThe storm that occurred never damaged any of Mr *** roof, only blowing rain up his roofThus, the independent adjuster that we contract with denied the claim
The exact wording in the FL-is: We do not pay for loss to the interior of a building or mobile home, or to property inside a structure caused by dust, rain, sand, sleet, snow or water, all whether driven by wind or not, which enter through an opening not made by the direct force of wind or hail