Only hire them if you are prepared to have a project that will last twice as long what they initially said. Also, after signing the contract and pay for half of the project (total project = US$ 7000 in my case), you will have to call them to execute every step. They are 100% reactive: if you don´t call them and nag, the job will never be done. And be prepared to accept cut corners and bad quality. At the end, you are so sick of them, you just want them out of your life. Oh, and did I mention the charges that show up on your final bill and that were never mentioned before? When I said nobody EVER said (nor it was in the contract) I would have to pay them to cut a sink hole in the granite I bought from them for US$ 2500 (yes, surprisingly, my kitchen does have a sink), their answer was "And who said you wouldn't?" Of course, I didn´t pay the never before mentioned "sink hole fee", but I still find their answer amusing...
Only hire them if you are prepared to have a project that will last twice as long what they initially said. Also, after signing the contract and pay for half of the project (total project = US$ 7000 in my case), you will have to call them to execute every step. They are 100% reactive: if you don´t call them and nag, the job will never be done. And be prepared to accept cut corners and bad quality. At the end, you are so sick of them, you just want them out of your life. Oh, and did I mention the charges that show up on your final bill and that were never mentioned before? When I said nobody EVER said (nor it was in the contract) I would have to pay them to cut a sink hole in the granite I bought from them for US$ 2500 (yes, surprisingly, my kitchen does have a sink), their answer was "And who said you wouldn't?" Of course, I didn´t pay the never before mentioned "sink hole fee", but I still find their answer amusing...