Burnside Beauty Supply Reviews (1)
Burnside Beauty Supply Rating
Description: WIGS & HAIRPIECES
Address: 27 West Burnside Avenue, Bronx, New York, United States, 10453
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Review: I went to this establishment on the [redacted] of February and purchased a wig for &49.99. The tag on the wig said %100 Human Hair. After about one week of wearing the wig it started to mat and get tangled. The worker told me that all of the wigs that are tagged with a pink ticket are %100 human hair. This wig had a pink ticket attached to it. I went back to the establishment and spoke to the [redacted]. He gave me the phone number to the company who made the wig. I called this company six times and no one answered the phone or returned my phone calls. I went back to [redacted] again today and I told him what happened when I called the company. When I asked him to give me a new wig he told me to throw the wig in the garbage. He didn't even offer me a store credit. The girl who works in the store told me to call the cops so I did. The cops came and they told me to file a complaint with the Revdex.com. I shop in this store all the time and never had an issue with the [redacted] but today he lost a loyal customer.Desired Settlement: I understand that they do not refund money and I'm ok with that but I would like either another wig or a store credit.