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Business Communication Consultants Reviews (10)

Parts of what Mr [redacted] are correctWe did have several text and conversations about what he wanted the concrete thickness to beMr [redacted] was given an estimate for his shop floor at inches thick but said the price was too highHe told me a dollar amount that he wanted to payIt was explained to him that the floor would not be inches thick but would be thinking in the area's that he would be installing an auto lift and a concrete apron outside of his shedNo place in the contract does it say the floor would be inches through out the entire slab Mr [redacted] took it upon himself to hand write in the contract what he wanted which was not ok'd by meThe agreement was in the contract signed and 30% down before M.SConcrete LLC would start workI did not receive either one till the end of 1st day on job end of dayWhat Mr [redacted] hand wrote on the contract was not ok'd by me and not brought to my attention till after the job was completedAs far as what he claims are not correct grade stakes this was also explained to himThis project had a total of height pinsOnly a few of these height bins were taken pictures ofAs it was explained to Mr [redacted] the pins are set to height for elevation for concreteAs it was explained to him a laser level was placed in the corner of this project to check the height of the concrete levelwith machinery placing the concrete and people stepping on these height pins can change the height of the concreteas such it was explained that each height pin would be checked as the concrete was poured in that areaThe picture that were taken were no where near the area of concrete being placed and in the area of foot traffic and power buggy trafficIt was also explained to Mr [redacted] that pitch toward his floor drains can change the height binsAll height pins were checked and adjusted in the area pouredThis was all explained to Mr [redacted] Mr [redacted] expressed his concern to me about this and his worred about his floor crackingAfter all concrete was finished on this jobsite Mr [redacted] explained that he was not satisfied with the work and wasn't going to pay me for the completed workI agreed to extend a warrenty on the concrete and reduce the dollar amount to get paidMr [redacted] was given another contract to sign and pay the dollar amount within the days we agreedMonth went by with no word or response from Mr [redacted] A certified letter was sent to him explaining what we agreed upon and that with no response the original contract would be in place and that a Lien would be filledAfter several weeks I received the certified letter back saying it was never signed for or picked upAt that point I hired a Lien company to file the paperwork for the LienThe Lien company also sent a certified letter saying that he had days or a Lien would be placed on his propertyThis certified letter was also returned not picked upAfter days the Lien was placed on this propertyI tried to work things out with Mr [redacted] After several months I received the 2nd contract and some money for the work completed for him but the Lien was already placedIn years of business I have never had to Lien a customers property I have always worked any issues outI have also never had any call backs about not quality work being completedMr [redacted] said he was shorted his concrete but the area figured is what the concrete order came to I have concrete invoices to prove thatI am willing to remove the Lien from this property when the original dollar amount is paid in fullI am also willing to not charge the interest he agreed to pay in the contract if he was late payingThank you!

Revdex.com: Again you continue to lie! I wish I could post the recorded in person conversations we had because that would put all of this to bedYou were right in front of me when we signed the original contract I pointed out to you that it did not specify a concrete thickness so we discussed it and it was wrote in BOTH hand signed copies while we were both standing in front of each otherIf anyone would like to here these conversations I would gladly share themYour record of a phone call being placed means nothing because A) there is no record of what was said and B) you never said anything about the concrete being thickerI have actual records to prove otherwiseI really hope when the public reads this they will reach out to me and ask to hear them before using your businessThen they will know what kind of business you runHere is an excerpt from one of the recordings of what Mark said to meWarning, there is some harsh language: Mark said: "I have never left a job not done, I want to make sure you are satisfiedThis is what I propose...You know for a fact that if we don't finish this for you it fks you overI understand where you are coming from being a business owner and I am a business other tooWhether we tear it out and redo it or what ever we have to do, I don't think it will get done this year and it fks you overI do not want to do that, obviouslyI don't want to fk with you over...With that said what I am willing to do, just let me finish before you say anythingI am going to warranty that for yearsIf you have a problem with it, we will obviously take care of itIf it puts you out for whatever reason, I will pay to have you store your st someplace, put it someplace, what ever inconveniences youThe other thing I am going to offer to you is not a full paymentI will finish the work at a reduced payment." I then said: "thats great and all but I don't want to have to fight to get you to take care of an issue five years from now because this should have been done right in the first place" Then Mark said "And I understand that and thats why I am offering you a reduced cost"This is just an very brief excerpt from about minutes of our conversationsClearly this is someone who knows they messed up and got caught Mark, you know what happened, just own up to it and remove the lien and we can all go on our wayIf the Revdex.com finds a way, I will post all of the recordings so they can see how much you are trying to deceive everyone Regards, Ryan [redacted] I have attached three audio recordingsThe first one recording when I address Mark, the owner with the issue and he more or less brushed it off saying that it didn't matter if they concrete was not the right thickness because he put rebar in the concreteOf course that does not matter because I had a contract for the full 5" The second recording is after I had called around to other concrete companies to research the issue about whether there would likely be issues down the roadAfter spending a time doing that, the consensus from everyone was that the concrete would likely crack sooner because of the thinner pour of concrete I have very heavy vehicles and equipment so that is the reason I wanted the 5" thickness of concreteIn this recording Mark is basically saying that he does not care and that he had surprise expense because he had to have a concrete buggy here to move the concrete aroundI find that interesting in itself because he had a concrete buggy on the job site before any concrete trucks where there, which meant that he knew in advance that the truck would not fit and that he would need a concrete buggyEither way, that is his issue and not mineBut long story short in this recording he simply says screw it, ill pack up and leaveThe third recording is about minutes after the second recording after I walked awayHe obviously rethought about the issue and decided he wanted to fix his mistake...clearly he knows he messed up and wanted to fix itThis is all indisputable and I hope that he will remove the lien and abide by his contract

First of all You had this contract several weeks ahead of time before you signed itIf you wanted something changed than you should have sent me a message, an email, or calledI could have easily changed and sent you a new contractSecond my contracts are sent out both copies signed by me when mailed alreadySo lie on you when you say these were signed in front of each otherAgain I did not receive your copy or down payment till after the first day of work beganLie on you again! After the fact you hand write in the contract what you wanted not what was in the contract to begin with a low trick on your endI did not agree to that partYou use this contract as what you think is your ticketBut the fact is you did not follow anything on your end to this contract1) You needed to sign this and send down payment before work startsSays clearly in the contractYou choose not to send contract back or down payment till after work beganIf something needed to be changed you had plenty of time to ask me to change something2) you changed the words in the contract by hand writing what you wanted without oking with me firstThis is illegal and unethical as you as a business owner! 3) contract clearly states full payment is paid in days after work is completedYou refer back to this contract nonstop yet you say I did not follow the contract but neither did youSo I should honor the contract after the fact you hand written in what you wanted after I had signed this weeks ahead of time but you don't have to follow itWhat kind of business owner tries those tricksHonestly anything you or I may have said after that part doesn't mean anything everything goes back to thisI gave you an option out which I think was very fair and obviously you also thought so when I recommended the second agreementAgain I signed a contract sent it to you with the terms of our agreement within days and you waited months to send this backAgain you expect me to honor that agreement but you feel special and don't think you needed to follow that agreement eitherSince I did not get a response back from you past the allowable date you were sent several certified letters and refused to except themThe only reason the Lien was placed on your property was because of your laziness to respondIf you had responded or sent the second agreement back like you agreed to in the days you could have avoided the LienI paid to file and place the LienYou blame me for this but you had plenty of options from beginging to end to resole this and you did not

I think Mark from M.S Concrete is being quite unreasonable here. He was told that my husband comes home for lunch between 11:and 12:so if you were there at that time he would have been home. Otherwise PM would be the time we both would be homeIf you want his work hours submitted we can provide that as well. He keep on repeating the same things in his response and I am not sure how that resolves anything. We are not complaining about the colors we did pick them outWe are not happy with the very dark spots compared to the rest of the floor area. These were not noticeable during the drying period because as it dried it was getting lighter and thought that the dark spots would also lighten up when it was completely dryPlease see photosMSConcrete was paid the $that was contracted. The delay in the final $was due to having this dispute to try and have some reason for Mark to work with us. Obviously he doesn't want to work on this issue. I don't know what else we can elaborate on this issue. We had to paint the walls which was not planned on without the splashes. Mark when he came spent about or minutes here trying to clean it which didn't make any differenceI really think this has gotten way too much drama for what could have been a simple compromise

First of allThis job was discussed a year prior to work even startingNever at any time was it discussed about putting plastic up for any reasonI have done hundreds of these jobs and have never had a reason to put plastic up for any reasonSecond of all yes foam was discussed in a conversation
and expanstion joint was installed on this job siteThe day the job was completed both you and your husband expressed how happy you both were with the jobI have text messages also saying this several days after the job was completedIt was expressed to me almost a week later that there was some marks on the wallWhen I investigated this it was found some marks (Scuffs) were on one of the wallsI offered to clean the walls free of charge and removed several scuff marks including marks a on the wall that were not from us. A Contract was signed stating M.SConcrete LLC is not responsible for any damages and that the balance was due in days or 15% interest would be addedMore than weeks went by without a paymentWhen the job was scheduled a starting date was givenMyself and employees showed up with no one home to give us access to the work areaI paid lost wages and lost revenue because of thisI offered to compensate for the scuffs on the walls if she would compensate for my lost wages and revenue for the dayTo date almost months have gone by now without full paymentIt was explained if the bill was not paid in full a Lien will be placed on this propertyI have text messages from the customer stating how much they loved the concrete work and colorsAfter receiving the invoice that is when the problem happenedThis is typical of a customerI offered to compensate you for the gallon of paint it would take to cover the scuff marks if you would pay for lost wagesTo this date there is an open invoice for this jobIf it is not paid a Lien will be filed on this property

First of all you were told we were coming on a wedI received a text from you on that wed stated you would be home shortly after so how did you work till every day? 2nd you signed a contract saying M.SConcrete LLC is not responsible for any damagesThis same contract you agreed to pay your remaining balance within daysIt took weeks and your excuse is you were gone daysWhat about the rest of the days? Also I have done colored and stamped jobs this year same system and not another complaintIt has a color process which you picked the colorsIf you are not happy with the colors you choose them not meYou agreed to pay interest on your balance if you did not pay your balance and you waited weeks to payYou post text messages but only one side of themI offered you a discount if you were willing to pay the lost wages for saying you would be home then a no show!

First of all You had this contract several weeks ahead of time before you signed it. If you wanted something changed than you should have sent me a message, an email, or called. I could have easily changed and sent you a new contract. Second my contracts are sent out both copies signed by me when mailed already. So lie on you when you say these were signed in front of each other. Again I did not receive your copy or down payment till after the first day of work began. Lie on you again! After the fact you hand write in the contract what you wanted not what was in the contract to begin with a low trick on your end. I did not agree to that part. You use this contract as what you think is your ticket. But the fact is you did not follow anything on your end to this contract. 1) You needed to sign this and send down payment before work starts. Says clearly in the contract. You choose not to send contract back or down payment till after work began. If something needed to be changed you had plenty of time to ask me to change something. 2) you changed the words in the contract by hand writing what  you wanted without oking with me first. This is illegal and unethical as you as a business owner! 3) contract clearly states full payment is paid in 5 days after work is completed. You refer back to this contract nonstop yet you say I did not follow the contract but neither did you. So I should honor the contract after the fact you hand written in what you wanted after I had signed this weeks ahead of time but you don't have to follow it. What kind of business owner tries those tricks. Honestly anything you or I may have said after that part doesn't mean anything everything goes back to this. I gave you an option out which I think was very fair and obviously you also thought so when I recommended the second agreement. Again I signed a contract sent it to you with the terms of our agreement within 5 days and you waited months to send this back. Again you expect me to honor that agreement but you feel special and don't think you needed to follow that agreement either. Since I did not get a response back from you past the allowable date you were sent several certified letters and refused to except them. The only reason the Lien was placed on your property was because of your laziness to respond. If you had responded or sent the second agreement back like you agreed to in the 5 days you could have avoided the Lien. I paid to file and place the Lien. You blame me for this but you had plenty of options from beginging to end to resole this and you did not.

Parts of what Mr. [redacted] are correct. We did have several text and conversations about what he wanted the concrete thickness to be. Mr [redacted] was given an estimate for his shop floor at 5 inches thick but said the price was too high. He told me a dollar amount that he wanted to pay. It was...

explained to him that the floor would not be 5 inches thick but would be thinking in the area's that he would be installing an auto lift and a concrete apron outside of his shed. No place in the contract does it say the floor would be 5 inches through out the entire slab.  Mr [redacted] took it upon himself to hand write in the contract what he wanted which was not ok'd by me. The agreement was in the contract signed and 30% down before M.S. Concrete LLC would start work. I did not receive either one till the end of 1st day on job end of day. What Mr [redacted] hand wrote on the contract was not ok'd by me and not brought to my attention till after the job was completed. As far as what he claims are not correct grade stakes this was also explained to him. This project had a total of 24 height pins. Only a few of these height bins were taken pictures of. As it was explained to Mr. [redacted] the pins are set to height for elevation for concrete. As it was explained to him a laser level was placed in the corner of this project to check the height of the concrete level. with machinery placing the concrete and people stepping on these height pins can change the height of the concrete. as such it was explained that each height pin would be checked as the concrete was poured in that area. The picture that were taken were no where near the area of concrete being placed and in the area of foot traffic and power buggy traffic. It was also explained to Mr. [redacted] that pitch toward his floor drains can change the height bins. All height pins were checked and adjusted in the area poured. This was all explained to Mr [redacted]. Mr [redacted] expressed his concern to me about this and his worred about his floor cracking. After all concrete was finished on this jobsite Mr [redacted] explained that he was not satisfied with the work and wasn't going to pay me for the completed work. I agreed to extend a warrenty on the concrete and reduce the dollar amount to get paid. Mr [redacted] was given another contract to sign and pay the dollar amount within the 5 days we agreed. Month went by with no word or response from Mr [redacted]. A certified letter was sent to him explaining what we agreed upon and that with no response the original contract would be in place and that a Lien would be filled. After several weeks I received the certified letter back saying it was never signed for or picked up. At that point I hired a Lien company  to file the paperwork for the Lien. The Lien company also sent a certified letter saying that he had 30 days or a Lien would be placed on his property. This certified letter was also returned not picked up. After 30 days the Lien was placed on this property. I tried to work things out with Mr [redacted]. After several months I received the 2nd contract and some money for the work completed for him but the Lien was already placed. In 15 years of business I have never had to Lien a customers property I have always worked any issues out. I have also never had any call backs about not quality work being completed. Mr. [redacted] said he was shorted his concrete but the area figured is what the concrete order came to I have concrete invoices to prove that. I am willing to remove the Lien from this property when the original dollar amount is paid in full. I am also willing to not charge the interest he agreed to pay in the contract if he was late paying. Thank you!

Revdex.com:
Again you continue to lie! I wish I could post the recorded in person conversations we had because that would put all of this to bed. You were right in front of me when we signed the original contract I pointed out to you that it did not specify a concrete thickness so we discussed it and it was wrote in BOTH hand signed copies while we were both standing in front of each other. If anyone would like to here these conversations I would gladly share them. Your record of a phone call being placed means nothing because A) there is no record of what was said and B) you never said anything about the concrete being thicker. I have actual records to prove otherwise. I really hope when the public reads this they will reach out to me and ask to hear them before using your business. Then they will know what kind of business you run. Here is an excerpt from one of the recordings of what Mark said to me. Warning, there is some harsh language: Mark said:   "I have never left a job not done, I want to make sure you are satisfied. This is what I propose...You know for a fact that if we don't finish this for you it fks you over. I understand where you are coming from being a business owner and I am a business other too. Whether we tear it out and redo it or what ever we have to do, I don't think it will get done this year and it fks you over. I do not want to do that, obviously. I don't want to fk with you over...With that said what I am willing to do, just let me finish before you say anything. I am going to warranty that for 5 years. If you have a problem with it, we will obviously take care of it. If it puts you out for whatever reason, I will pay to have you store your st someplace, put it someplace, what ever inconveniences you. The other thing I am going to offer to you is not a full payment. I will finish the work at a reduced payment." I then said: "thats great and all but I don't want to have to fight to get you to take care of an issue five years from now because this should have been done right in the first place"  Then Mark said "And I understand that and thats why I am offering you a reduced cost"This is just an very brief excerpt from about 25 minutes of our conversations. Clearly this is someone who knows they messed up and got caught.  Mark, you know what happened, just own up to it and remove the lien and we can all go on our way. If the Revdex.com finds a way, I will post all of the recordings so they can see how much you are trying to deceive everyone. 
Regards,
Ryan [redacted] I have attached three audio recordings. The first one recording when I address Mark, the owner with the issue and he more or less brushed it off saying that it didn't matter if they concrete was not the right thickness because he put rebar in the concrete. Of course that does not matter because I had a contract for the full 5".  The second recording is after I had called around to other concrete companies to research the issue about whether there would likely be issues down the road. After spending a time doing that, the consensus from everyone was that the concrete would likely crack sooner because of the thinner pour of concrete.  I have very heavy vehicles and equipment so that is the reason I wanted the 5" thickness of concrete. In this recording Mark is basically saying that he does not care and that he had surprise expense because he had to have a concrete buggy here to move the concrete around. I find that interesting in itself because he had a concrete buggy on the job site before any concrete trucks where there, which meant that he knew in advance that the truck would not fit and that he would need a concrete buggy. Either way, that is his issue and not mine. But long story short in this recording he simply says screw it, ill pack up and leave. The third recording is about 20 minutes after the second recording after I walked away. He obviously rethought about the issue and decided he wanted to fix his mistake...clearly he knows he messed up and wanted to fix it. This is all indisputable and I hope that he will remove the lien and abide by his contract.

I emailed the audio recordings because I was not able to attach them.  Ryan

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