Business Interiors

Please be advised that these transactions were part of a legal settlement involving both companies The complaint has no merit and therefore should be considered liable if published publicly as a tactic to discredit Business Interiors LLC Please remove correspondence from public forum as legal action will be taken to defend slander and liable.Sincerely, Business Interiors LLC

*** *** ***:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowIn response to Mr*** latest communication with the *** we will address each of his claims in order
We were absolutely aware that the furniture was used,
however, the equipment that we received in comparison to the picture of the
equipment that Mr*** stated that we would be receiving were significantly
different. The equipment we received was
nowhere near the condition of the equipment of the photo’s he provided both in
quality and style. Furthermore, we did
not receive all of the components needed to properly assemble the cubicles or
even make them functional. (pictures
available upon request)
Again, we were aware that they are pre-owned work stations;
that point is not in contention. And we
do agree that the original invoice did not allow for withholding of
installation fees of $out of over $5,total invoice amount, however,
after multiple attempts to communicate with Mr*** regarding the delivery
and installation of the cubicles, when he finally replied to us, he stated that
he would require the 2nd half payment prior to
delivery/installation. This caused great
concern for us due to our difficulties receiving or getting any responses via
email, phone, or text from Mr***. He
agreed to come in and meet with Mr*** and finalize arrangements for delivery,
installation, and payment. During that
meeting, Mr*** and Mr*** reached an oral agreement where Clear
Protection would withhold $of the final payment until installation was
completed(we have included a copy of our invoice which differs from the version Mr
*** uploaded)
As to the logistic concerns that Mr*** raised with our
staff, we have no idea what he is referring to.
We have ample parking in front of our office space that was cleared out
in anticipation of his delivery, so when he arrived we questioned him as to
where he was parked and informed him that we had cleared space for him in front
of the building for ease of unloading.
Our staff even informed Mr*** that he could park directly in front
of the office to make the offload easier on him, to which he declined. We have no idea why he decided to park his
vehicle around the corner, in essence tripling the distance he had to
travel.
At no time whatsoever did Mr*** state to any *** *** representative or employee that he was injured or had been injured
while he was here unloading the cubicles.
In fact, he was asked at one point if he were the only one here to
unload the components and he replied, “yes, I do this all the time”. After completing the unload, but prior to
assembling the components, Mr*** asked where the nearest ** was located so
that he could get a soda. After an hour
had passed, the employees at the office who were waiting for the return of Mr
*** called to inquire if he was returning, to which he responded that he had
just sent a message to MrPatel. Mr
*** was called and informed the employees at the office that Mr***
claimed he had been injured and he would not be returning. This is the only instance Mr***
referenced his injury until our company filed a complaint with the ***.
As for not completing payment for installation, installation
never occurred, so how would we pay him for something that didn’t happen. His claim that installation was not performed
because payment was withheld is a circular argument; he didn’t install the
equipment because we didn’t pay him, we didn’t pay him because he didn’t
install the equipment.
As for our claims having no merit, we believe the above
referenced examples more than prove the merit.
As for immediate mitigation, multiple attempts to contact Mr*** and
reach a mutual agreement have been rebuffed by him, so much so that we were
compelled to file a complaint with ***.
We were willing to settle this matter directly with Mr***, but in
light of his threats of legal action that decision could be taken out of our
hands
Regards,*** ***

As in business, there are always clients a trying to pay for used items and then complaining because they are not new.  This is the case with Clear Protection.
The owner [redacted] decided that he would withhold payment for installation, which was not the agreement clearly stated on...

their invoice which serves as a contract.  Furthermore, the invoice clearly states " Preowned As Is Modular Workstations" 
As the majority of the invoice balance was paid, the product was delivered as promised and in the condition promised "As-Is".  The claim that they were expecting something that was outside of what they agreed to purchase is unfounded and will be considered liable.
Furthermore, in addition to delivering the furniture as promised, even with lack of full payment, the delivery conditions were very difficult and there was no effort to assist with logistics concerns that were raised with their staff.  There was no loading area and the furniture basically had to be hand delivered across a parking lot piece by piece.
Additionally, because of the difficult delivery conditions for such a large freight order, Mr. [redacted] injured his leg in the process and brought it to the attention of Clear Protection. 
The furniture was not installed because Mr. [redacted] and [redacted] did not complete payment per their terms of their agreement and deliberately withheld payment thus earmarking it as installation charges when questioned.  Therefore installation was not performed in lieu of payment withheld.
The invoice and project were performed under the LLC of Business Interiors, which is a corporation in good standing in the state of Arizona.  The liable that is now clearly intentional and which Mr. [redacted] has delegated to his staff as his representatives,  has no merit, and has caused irreparable damage to corporate name and individual person.  Immediate mitigation is warranted and will be sought in the amount of a minimum of $10.000.00 which is a preliminary number that constitutes damages for liable of Business Interiors LLC and Mr. [redacted] A [redacted] individually in a public forum.

Please be advised that these transactions were part of a legal settlement involving both companies.  The complaint has no merit and therefore should be considered liable if published publicly as a tactic to discredit Business Interiors LLC.  Please remove correspondence from public forum...

as legal action will be taken to defend slander and liable.Sincerely, Business Interiors LLC

As in business, there are always clients a trying to pay for used items and then complaining because they are not new.  This is the case with Clear Protection.

The owner [redacted] decided that he would withhold payment for installation, which was not the agreement clearly stated on...

their invoice which serves as a contract.  Furthermore, the invoice clearly states " Preowned As Is Modular Workstations" 

As the majority of the invoice balance was paid, the product was delivered as promised and in the condition promised "As-Is".  The claim that they were expecting something that was outside of what they agreed to purchase is unfounded and will be considered liable.

Furthermore, in addition to delivering the furniture as promised, even with lack of full payment, the delivery conditions were very difficult and there was no effort to assist with logistics concerns that were raised with their staff.  There was no loading area and the furniture basically had to be hand delivered across a parking lot piece by piece.

Additionally, because of the difficult delivery conditions for such a large freight order, Mr. [redacted] injured his leg in the process and brought it to the attention of Clear Protection. 

The furniture was not installed because Mr. [redacted] and [redacted] did not complete payment per their terms of their agreement and deliberately withheld payment thus earmarking it as installation charges when questioned.  Therefore installation was not performed in lieu of payment withheld.

The invoice and project were performed under the LLC of Business Interiors, which is a corporation in good standing in the state of Arizona.  The liable that is now clearly intentional and which Mr. [redacted] has delegated to his staff as his representatives,  has no merit, and has caused irreparable damage to corporate name and individual person.  Immediate mitigation is warranted and will be sought in the amount of a minimum of $10.000.00 which is a preliminary number that constitutes damages for liable of Business Interiors LLC and Mr. [redacted] A [redacted] individually in a public forum.

[redacted]:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
In response to Mr. [redacted] latest communication with the [redacted] we will address each of his claims in order.

We were absolutely aware that the furniture was used,

however, the equipment that we received in comparison to the picture of the

equipment that Mr. [redacted] stated that we would be receiving were significantly

different.  The equipment we received was

nowhere near the condition of the equipment of the photo’s he provided both in

quality and style.  Furthermore, we did

not receive all of the components needed to properly assemble the cubicles or

even make them functional.  (pictures

available upon request)

Again, we were aware that they are pre-owned work stations;

that point is not in contention.  And we

do agree that the original invoice did not allow for withholding of

installation fees of $200 out of over $5,000 total invoice amount, however,

after multiple attempts to communicate with Mr. [redacted] regarding the delivery

and installation of the cubicles, when he finally replied to us, he stated that

he would require the 2nd half payment prior to

delivery/installation.  This caused great

concern for us due to our difficulties receiving or getting any responses via

email, phone, or text from Mr. [redacted].  He

agreed to come in and meet with Mr. [redacted] and finalize arrangements for delivery,

installation, and payment.  During that

meeting, Mr. [redacted] and Mr. [redacted] reached an oral agreement where Clear

Protection would withhold $200 of the final payment until installation was

completed. (we have included a copy of our invoice which differs from the version Mr.

[redacted] uploaded)

As to the logistic concerns that Mr. [redacted] raised with our

staff, we have no idea what he is referring to. 

We have ample parking in front of our office space that was cleared out

in anticipation of his delivery, so when he arrived we questioned him as to

where he was parked and informed him that we had cleared space for him in front

of the building for ease of unloading. 

Our staff even informed Mr. [redacted] that he could park directly in front

of the office to make the offload easier on him, to which he declined.  We have no idea why he decided to park his

vehicle around the corner, in essence tripling the distance he had to

travel. 

At no time whatsoever did Mr. [redacted] state to any [redacted] representative or employee that he was injured or had been injured

while he was here unloading the cubicles. 

In fact, he was asked at one point if he were the only one here to

unload the components and he replied, “yes, I do this all the time”.  After completing the unload, but prior to

assembling the components, Mr. [redacted] asked where the nearest ** was located so

that he could get a soda.  After an hour

had passed, the employees at the office who were waiting for the return of Mr.

[redacted] called to inquire if he was returning, to which he responded that he had

just sent a message to Mr. Patel.  Mr.

[redacted] was called and informed the employees at the office that Mr. [redacted]

claimed he had been injured and he would not be returning.  This is the only instance Mr. [redacted]

referenced his injury until our company filed a complaint with the [redacted]. 

As for not completing payment for installation, installation

never occurred, so how would we pay him for something that didn’t happen.  His claim that installation was not performed

because payment was withheld is a circular argument; he didn’t install the

equipment because we didn’t pay him, we didn’t pay him because he didn’t

install the equipment. 

As for our claims having no merit, we believe the above

referenced examples more than prove the merit. 

As for immediate mitigation, multiple attempts to contact Mr. [redacted] and

reach a mutual agreement have been rebuffed by him, so much so that we were

compelled to file a complaint with [redacted]. 

We were willing to settle this matter directly with Mr. [redacted], but in

light of his threats of legal action that decision could be taken out of our

hands.

Regards,[redacted]

Please be advised that these transactions were part of a legal settlement involving both companies.  The complaint has no merit and therefore should be considered liable if published publicly as a tactic to discredit Business Interiors LLC.  Please remove correspondence from public forum...

as legal action will be taken to defend slander and liable.Sincerely, Business Interiors LLC