Business Products of Alexandria

Initial Business Response /* (1000, 5, 2016/07/11) */
On July 7, *** picked up cheques totaling full refund for course fees
The total amount of refund was $*** plus tax $***
She signed a letter stating that neither she nor any other party in her family would
revoke payment that was made online June 21,
The letter also stated that under no circumstances would a certificate be issued because a full refund had been given
This information was also explained verbally and *** acknowledged acceptance through signing of this letter
*** was given a copy of this letter for her records
Initial Consumer Rebuttal /* (3000, 7, 2016/07/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The refund was issued in two partsThe second portion was issued only after we were required to accept the conditions attached to it which were brought to our attention when we arrived at the officeWe had no time to consider the matter***