Busy Bee Lawn Care

Opening window unit replaced June 7th Previous unit had been in place for approxyrsWindows cracked inside December Ply Gem that we have used a few times to replace failed double glazing units with no issue, replaced an opening window, north facing on June 7th this yearThe previous unit failed and misted insideThis unit had been in place since the home was built in On December 27th, the replaced unit cracked on the inside - not on the outside The windows had not been opened for several weeks due to the cold We notified Ply Gem with photographs and expected them to offer to replace the unit free of charge under warranty They have sent us a copy of the warranty and said the warranty does not cover breakage of any kind including cracking, shattering or breaks unless the product was delivered brokenTheir warranty also says it does not cover installations where excessive loads were applied that exceed structural performance, excessive heat, strain

Opening window unit replaced June 7th Previous unit had been in place for approxyrsWindows cracked inside December
Ply Gem that we have used a few times to replace failed double glazing units with no issue, replaced an opening window, north facing on June 7th this yearThe previous unit failed and misted insideThis unit had been in place since the home was built in
On December 27th, the replaced unit cracked on the inside - not on the outside
The windows had not been opened for several weeks due to the cold
We notified Ply Gem with photographs and expected them to offer to replace the unit free of charge under warranty
They have sent us a copy of the warranty and said the warranty does not cover breakage of any kind including cracking, shattering or breaks unless the product was delivered brokenTheir warranty also says it does not cover installations where excessive loads were applied that exceed structural performance, excessive heat, strain