Butler Auto Body Shop

My car has been at Butler's Body Shop since 1/2013. The repair has been paid in full, but the body work is not complete.In mid January I took my car to Butlers Body Shop to be repaired. My insurance company paid $800 towards rental car fees. When the allotted funds ran out, Butler's Body Shop started to pay the rental car fee's. My car has been in the shop for about 6 months. The auto shop has received a full pay out from my insurance company. The owner keeps telling me he is waiting on parts, and he is difficult to get in contact with sometimes. The rental car company contacted me Friday 7/19, to inform me of a $300 balance due. The rental company says the auto shop attempted to pay for the rental car twice, but the payment was returned for insufficient funds. The rental car company told me that if I did not pay or return the car they would report the car stolen. I have been unable to reach the body shop. There is no public transit in [redacted] I need transportation to travel to work. The service that has been provided by Butler's Auto Shop is unacceptable. Desired SettlementI would like for my car to be repaired in a timely manner. I would also like for the rental to be paid in full. The body shop agreed to this terms and they should continue to pay for the rental until my car is repaired.