Complaint Detail / ProblemComplaint Type:Guarantee Or Warranty IssuesselectProblem:Butler brothers installed our roof on 3/30/and will not honer our ten year limited warranty with usThe roof started leaking five days after installationThe very first time it rainedIt leaked through an electrical smoke alarm on to the floorThey fixed it because I showed them where it was leakingWe have a leak on to our bedroom ceiling and it is damaging itI have called Butler brothers numbers of timeYou have to leave a voice message and they say they will get back to youThey lie and never do call you backIs there someway to bring a lawsuit against them????TranslateDesired Resolution / OutcomeDesired Resolution:RepairselectDesired Outcome:FIX THE LEAK AND QUIT LIEING TO ME ON THE PHONE
Complaint Detail / ProblemComplaint Type:Guarantee Or Warranty IssuesselectProblem:Butler brothers installed our roof on 3/30/and will not honer our ten year limited warranty with usThe roof started leaking five days after installationThe very first time it rainedIt leaked through an electrical smoke alarm on to the floorThey fixed it because I showed them where it was leakingWe have a leak on to our bedroom ceiling and it is damaging itI have called Butler brothers numbers of timeYou have to leave a voice message and they say they will get back to youThey lie and never do call you backIs there someway to bring a lawsuit against them????TranslateDesired Resolution / OutcomeDesired Resolution:RepairselectDesired Outcome:FIX THE LEAK AND QUIT LIEING TO ME ON THE PHONE