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Butler International

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Butler International Reviews (1)

January 14, of the Tri-Counties (Santa Barbara, CA)
*** Santa Barbara StP.OBox
Santa Barbara, CA
Re: M*** ***
Complaint ID:
I want to thank you for your feedback regarding MrsF*’s complaintWe believe it is
important for us to learn of any issues so we may work on them to better our patient servicesPlease know that we take complaints very seriously
Please know that MrsF*’s refund check was put into the mail today and sent to:
7*** Sea View Cir
Kailua Kona Hawaii
Refund checks usually take about a month to processI do apologize this took a little longer due to the HolidaysI also apologize for the test not being performedThe specimen was compromised at the reference lab and therefore testing could not be done
We take pride in our service offerings to our local community and endeavor to ensure all our patients have a positive experience with our laboratoryIf you have any questions at all, please feel free to contact me at ###-###-####
K*** ***
Director of Client Services

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