Butte Family Eye Center

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? Regards, Brian [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.I am not willing to pay when I recalculated the payments made to the business? which? total $on a fraudulent loanI am willing to pay the company a payment in the amount of $which will be mailed in as I revoked their access to my bank account, per my attorney general, and legal counsel Regards, Danette [redacted]

This responds to Complaint # [redacted] filed on behalf of Danette [redacted] This inquiry relatedto a loan that Ms [redacted] received from Midaaswi LLC d/b/a National Small Loan (the “Company”),which is owned by the Lac du Flambeau Band of Lake Superior Chippewa Indians (“Tribe”)The Companytakes these types of inquiries very seriously and would like to provide you with the below information.However, nothing in this communication should be construed as a waiver of the Tribe’s or the Company’ssovereign immunity, all of which are expressly preserved.The Company is a wholly-owned and operated subsidiary of LDF Holdings, LLC (“LDF Holdings”).LDF Holdings is a wholly-owned and operated subsidiary of the Lac du Flambeau Business DevelopmentCorporation (“LDF Business Development Corporation”), which is a wholly-owned and operated economicarm and instrumentality of the TribeThe Tribe is a federally recognized Indian tribe, organized under aConstitution pursuant to the Indian Reorganization Act of 1934, Stat984, U.S.C§§ 476, et seq., asamended, and is identified on the United States Department of Interior’s list of federally acknowledgedIndian TribesFedReg26,(May 4, 2016)The Company is an arm of the TribeAs an arm of theTribe, the Company possesses all of the privileges and immunities of the TribeThe Tribe and the Companyare entitled to tribal sovereign immunity and they are not subject to state lawWells Fargo Bank, N.Av.Lake of the Torches EconDevCorp., FSupp2d 1053, (W.DWis2010) (holding that entitiesacting as arms of a tribe are entitled to tribal sovereign immunity).Ms [redacted] complains that she was charged unexpected fees or interestThe Company issuesloans in accordance with the Tribe’s Tribal Consumer Financial Services Regulatory CodeMs [redacted] ’sloan agreement provided that it would be governed by the laws of the Tribe, without regard to the lawsof any stateThe interest and fees applicable to Ms [redacted] ’s loan are permitted by Tribal law.Moreover, the interest rate and fees were accurately and clearly reflected in the loan agreement that Ms[redacted] signed.While not obligated to do so, as a courtesy, the Company will consider Ms [redacted] ’s accountpaid in full if she pays the current outstanding principal balance ($293.97) by May 11, This sum canbe paid in a single payment, or it can be broken up into multiple paymentsIf Ms [redacted] pays the sumDocuSign Envelope ID: [redacted] Midaaswi, LLC dba National Small Loans [redacted] ***of $by May 11, 2018, the Company will close the account and waive all outstanding fees andinterestThe payment(s) can be made by cashier’s or certified check sent to the Company’s addressbelow:Midaaswi LLC [redacted] ***We would be happy to discuss these issues further but, again, please be advised that nothing inthis communication should be construed as a waiver of the Tribe’s or the Company’s sovereign immunity,all of which are expressly preservedPlease direct any future communications through our legal counsel:Shilee [redacted] at [redacted] ***, [redacted] ***, ###-###-####, [redacted] .The Company trusts that Ms [redacted] will find this letter of explanation satisfactoryHowever, ifshe is not satisfied with the Company’s resolution of this matter, pursuant to Section of the TribalConsumer Financial Services Regulatory Ordinance, which can be found athttps://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer...⇄ may pursue formal dispute resolution with the Tribal Consumer FinancialServices Regulatory Authority (“Authority”)To do so, she must send a written request to the Authorityat [redacted] ***The request must contain the information requiredby Section of the Tribal Consumer Financial Services Regulatory Ordinance

Dear Mr [redacted] ,This letter is in response to your filed complaint with the Revdex.com, May 2, 2018.Your complaint relates to a loan that you received from Midaaswi LLC d/b/a National Small Loan (the“Company”)Thank you for allowing us the opportunity to address this matter.The central drive of your concerns seems to be that your Midaaswi, LLC dba National Small Loanloan terms are inconsistent with the laws of the State of New YorkIn addition, you request thecompany to consider your loan paid in full.With regard to your loan, the Company has researched it files regarding your account records.Company records reflect that the desired resolution has been processed and the account has beensettled and closed.The Company trusts that you find this letter of explanation satisfactoryHowever, if you are notsatisfied with the Company’s resolution of this matter, pursuant to Section of the Tribal ConsumerFinancial Services Regulatory Ordinance found at [redacted] , you may pursueformal dispute resolution with the Authority in writing to the Authority at [redacted]

We are in receipt of your complaint filed with the Revdex.com of Wisconsin onDecember 20, 2017, regarding Midaaswi, LLC dba National Small Loans (the “Company”)Specifically,you assert that the terms and conditions were not disclosed and you feel you have paid more thanintended on your loanThank you for allowing us the opportunity to resolve this matter.After researching its files regarding your account records, Company records reflect that allterms, including the repayment schedule and finance charges were properly disclosed to you pursuantto Tribal and applicable federal lawCompany records further reflect that you applied for a $500.00credit with the Company on December 5, You electronically signed the loan agreement and theCompany accepted the application and originated the loan to your bank account in the amount of$By electronically signing the agreement, you agreed to abide by those terms.In addition, and in resolve to your complaint concerning customer service, we have sent theappropriate corrective actions and standard operating procedures to the appropriate managementindividuals needed to remediate the issues you identified in your complaintWe apologize for all theinconvenience we have caused you.After further research of our files regarding your account records, in an effort to resolve thismatter in a manner most favorable to you, the Company will provide a refund in the amount of $61.42.The refund amount is the difference between the pay in full amount for 12/15/and your pay in fullpayment made on 12/21/Please reach out to one of our company representatives at [redacted] *** to set up the refund arrangements as soon as possible.The Company trusts that you find this letter of explanation satisfactoryHowever, if you are notsatisfied with the Company’s resolution of this matter, pursuant to Section of the Tribal ConsumerFinancial Services Regulatory Ordinance you may pursue formal dispute resolution with the Authority inwriting to the Authority at [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12724802, and determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.At the time I requested the loan, I was advised by the customer service rep advised this had a %inyerest. That was all I was told. He didnt give me any additional information and told me he would send a copy of the contract the following Monday. I made multiple calls to tgis company and was always told some one would call me back. I did not receive a copy until March 8, the day I filed a complaint with the Revdex.com. I would have NEVER agreed to such a ridiculous Interest rate. I asked the rep to verify it was ONLY 15% and he responded, yes. So I believed my part was done and was told they were taking more. I was under the impression My amount was $Not $I didnt need a loan that bad
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Donna ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Brian ***

The letter responds to complaint No***The complaint related to Midaaswi, LLC dbaNational Small Loans (the “Company”)Thanks for giving the Company an opportunity to address theindividual’s concernsWe take these matter very seriously.The Company has investigated the complaint and has
taken action to address the individualconcernsWe will communicate directly with the complainant to advise of the resolution.Please send any further correspondence regarding the matter to Midaaswi, LLC dba NationalSmall Loans

Dear Bradley ***,This letter is in response to complaint No*** on behalf of Charlie ***The complaintrelates to a loan provided by Midaaswi, LLC dba National Small Loan (the “Company”)Thank you forallowing us the opportunity to address the individual’s concernsWe take these
matters very seriously.The central drive of the concern seems to be that the Company did not respond to numerouscontact attempts from the consumer via telephone, email or text.In regards to the communication complaint, we have sent the appropriate corrective actionsand standard operating procedures to the appropriate management needed to remediate the issues youidentified in the complaintWe apologize for all inconveniences.In regards to the loan, the company is willing to waive all interest and finance fees as a will ofgood gestureTo date, the Company has received payments in the amount of $which will beapplied towards the principalTo settle the account as paid in the full, the remaining principal balance of$will be due.To schedule a payment, please contact one of our support agents at ###-###-#### or you maycontact LDF Holdings at ###-###-#### to arrange a payment as well.The Company trusts that you find this letter of explanation satisfactoryHowever, if you are notsatisfied with the Company’s resolution of this matter, pursuant to Section of the Tribal ConsumerFinancial Services Regulatory Ordinance found at ***, you may pursueformal dispute resolution with the Authority in writing to the Authority at *** *** *** *** ** ***
*** ***Thank you for giving us the opportunity to serve you

Dear Bradley ***,This letter is in response to complaint No*** on behalf of Charlie ***The complaintrelates to a loan provided by Midaaswi, LLC dba National Small Loan (the “Company”)Thank you forallowing us the opportunity to address the individual’s concernsWe take these matters very seriously.The central drive of the concern seems to be that the Company did not respond to numerouscontact attempts from the consumer via telephone, email or text.LDF Holdings, LLC will be taking over the account and will be handling all phone calls and emailsfrom either Mror Mrs***The previously offered settlement of $is still valid and can be made viaACH by calling into the LDF Holdings at ###-###-####.If they opt to mail in the payments via money order/gram or certified/ cashier’s check pleasesend to the following address;Midaaswi, LLC** *** ***
*** ** *** *** ***The Company trusts that you find this letter of explanation satisfactoryHowever, if you are notsatisfied with the Company’s resolution of this matter, pursuant to Section of the Tribal ConsumerFinancial Services Regulatory Ordinance found at ***, you may pursueformal dispute resolution with the Authority in writing to the Authority at *** *** *** *** ** ***
*** ***

This letter is in response to your received complaint filed with the Revdex.com onMarch 8, Your complaint relates to a loan that you received from Midaaswi LLC d/b/a NationalSmall Loan (the “Company”)Thank you for allowing us the opportunity to address this matter.The central
drive of your concerns seems to be that your Midaaswi, LLC dba National Small Loan,loan terms were not fully disclosed to you and/or incorrectly disclosed to you.With regards to the resolving your account, the Company formally rejects this request based onthe following information obtained from company records regarding your account.Company records reflect that you applied for an $loan with the Company on January 18,You electronically signed the loan agreement and the Company accepted the application andoriginated the loan to your bank account in the amount of $By electronically signing theagreement, you agreed to abide by those termsIn addition, the interest rates and fees were accuratelyreflected in the loan agreement that you signed.To date, your outstanding principal balance is currently $The Company receivedpayments from you in the amount of $While not obligated to do so and in effort to resolve thismatter in a manner most favorable to you, the Company is willing to waive the remaining interest feeson your account.Please contact one of our support agents at National Small Loan at ###-###-#### to schedulea payment.The Company trusts that you find this letter of explanation satisfactoryHowever, if you are notsatisfied with the Company’s resolution of this matter, pursuant to Section of the Tribal ConsumerFinancial Services Regulatory Ordinance (found at https://www.ldftribe.com/uploads/files/CourtOrdinances/CHAP94-Tribal-Consumer-Fi...⇄ may pursue formal dispute resolution with the Authority in writing to the Authority at *** *** *** *** ** *** *** ***

This letter responds to complaint No***The complaint relates to a loan provided byMidaaswi, LLC dba National Small Loans (the “Company”)Thanks for giving the Company anopportunity to address the concernsWe take these matters very seriously.We have sent the appropriate corrective actions
and standard operating procedures to theappropriate management individuals needed to remediate the issues identified in the complaint.The Company has investigated all matters and will communicate directly with Ms*** toresolve the issue and/or to discuss sensitive non-public information.Please send any further correspondence regarding the matter to Midaaswi, LLC dba NationalSmall Loans, *** *** *** *** ** *** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Thank you for sending this to meI am glad that they are willing to waive the fees, however, my concern is that they never answer the phone when you call to take the payment nor does anyone ever get back with youI’m also concerned about the high fraud count according to my bank.
Regards,
Heather ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am not willing to pay when I recalculated the payments made to the business which total $on a fraudulent loanI am willing to pay the company a payment in the amount of $which will be mailed in as I revoked their access to my bank account, per my attorney general, and legal counsel
Regards,
Danette ***

This responds to Complaint #*** filed on behalf of Danette ***This inquiry relatedto a loan that Ms*** received from Midaaswi LLC d/b/a National Small Loan (the “Company”),which is owned by the Lac du Flambeau Band of Lake Superior Chippewa Indians (“Tribe”)The Companytakes
these types of inquiries very seriously and would like to provide you with the below information.However, nothing in this communication should be construed as a waiver of the Tribe’s or the Company’ssovereign immunity, all of which are expressly preserved.The Company is a wholly-owned and operated subsidiary of LDF Holdings, LLC (“LDF Holdings”).LDF Holdings is a wholly-owned and operated subsidiary of the Lac du Flambeau Business DevelopmentCorporation (“LDF Business Development Corporation”), which is a wholly-owned and operated economicarm and instrumentality of the TribeThe Tribe is a federally recognized Indian tribe, organized under aConstitution pursuant to the Indian Reorganization Act of 1934, Stat984, U.S.C§§ 476, et seq., asamended, and is identified on the United States Department of Interior’s list of federally acknowledgedIndian TribesFedReg26,(May 4, 2016)The Company is an arm of the TribeAs an arm of theTribe, the Company possesses all of the privileges and immunities of the TribeThe Tribe and the Companyare entitled to tribal sovereign immunity and they are not subject to state lawWells Fargo Bank, N.Av.Lake of the Torches EconDevCorp., FSupp2d 1053, (W.DWis2010) (holding that entitiesacting as arms of a tribe are entitled to tribal sovereign immunity).Ms*** complains that she was charged unexpected fees or interestThe Company issuesloans in accordance with the Tribe’s Tribal Consumer Financial Services Regulatory CodeMs***’sloan agreement provided that it would be governed by the laws of the Tribe, without regard to the lawsof any stateThe interest and fees applicable to Ms***’s loan are permitted by Tribal law.Moreover, the interest rate and fees were accurately and clearly reflected in the loan agreement that Ms.*** signed.While not obligated to do so, as a courtesy, the Company will consider Ms***’s accountpaid in full if she pays the current outstanding principal balance ($293.97) by May 11, This sum canbe paid in a single payment, or it can be broken up into multiple paymentsIf Ms*** pays the sumDocuSign Envelope ID: ***Midaaswi, LLC dba National Small Loans** *** ***
*** ** *** ** ***
*** *** ***
** *** *** ** *** ** ***of $by May 11, 2018, the Company will close the account and waive all outstanding fees andinterestThe payment(s) can be made by cashier’s or certified check sent to the Company’s addressbelow:Midaaswi LLC** *** ***
*** ** *** ** ***We would be happy to discuss these issues further but, again, please be advised that nothing inthis communication should be construed as a waiver of the Tribe’s or the Company’s sovereign immunity,all of which are expressly preservedPlease direct any future communications through our legal counsel:Shilee *** at *** *** ***, *** *** *** *** *** *** ** ***, ###-###-####,***.The Company trusts that Ms*** will find this letter of explanation satisfactoryHowever, ifshe is not satisfied with the Company’s resolution of this matter, pursuant to Section of the TribalConsumer Financial Services Regulatory Ordinance, which can be found athttps://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer...⇄ may pursue formal dispute resolution with the Tribal Consumer FinancialServices Regulatory Authority (“Authority”)To do so, she must send a written request to the Authorityat *** *** *** *** ** *** *** ***The request must contain the information requiredby Section of the Tribal Consumer Financial Services Regulatory Ordinance

We are in receipt of your complaint filed with the Revdex.com of Wisconsin onDecember 20, 2017, regarding Midaaswi, LLC dba National Small Loans (the “Company”)Specifically,you assert that the terms and conditions were not disclosed and you feel you have paid more thanintended on your
loanThank you for allowing us the opportunity to resolve this matter.After researching its files regarding your account records, Company records reflect that allterms, including the repayment schedule and finance charges were properly disclosed to you pursuantto Tribal and applicable federal lawCompany records further reflect that you applied for a $500.00credit with the Company on December 5, You electronically signed the loan agreement and theCompany accepted the application and originated the loan to your bank account in the amount of$By electronically signing the agreement, you agreed to abide by those terms.In addition, and in resolve to your complaint concerning customer service, we have sent theappropriate corrective actions and standard operating procedures to the appropriate managementindividuals needed to remediate the issues you identified in your complaintWe apologize for all theinconvenience we have caused you.After further research of our files regarding your account records, in an effort to resolve thismatter in a manner most favorable to you, the Company will provide a refund in the amount of $61.42.The refund amount is the difference between the pay in full amount for 12/15/and your pay in fullpayment made on 12/21/Please reach out to one of our company representatives at ***
***? to set up the refund arrangements as soon as possible.The Company trusts that you find this letter of explanation satisfactoryHowever, if you are notsatisfied with the Company’s resolution of this matter, pursuant to Section of the Tribal ConsumerFinancial Services Regulatory Ordinance you may pursue formal dispute resolution with the Authority inwriting to the Authority at *** *** *** *** ** *** *** ***

This responds to Complaint #*** filed on behalf of Danette ***This inquiry relatedto a loan that Ms*** received from Midaaswi LLC d/b/a National Small Loan (the “Company”),which is owned by the Lac du Flambeau Band of Lake Superior Chippewa Indians (“Tribe”)The Companyreceived correspondence regarding this complaint from the Revdex.com on April 3, 2018, andit responded with a settlement offer on April Ms*** rejected the offered comprise, but sheoffered to pay $The Company accepts Ms***’s offerIt will close the account if Ms***mails a cashier’s check or certified check in the sum of $to the Company’s address below:Midaaswi LLCPO Box 632Lac du Flambeau, WI 54538We would be happy to discuss these issues further but please be advised that nothing in thiscommunication should be construed as a waiver of the Tribe’s or the Company’s sovereign immunity, allof which are expressly preservedPlease direct any future communications through our legal counsel:Shilee *** at *** *** ***, *** *** *** *** *** *** ** *** ***

Dear Mr***,This letter is in response to your filed complaint with the Revdex.com, May 2, 2018.Your complaint relates to a loan that you received from Midaaswi LLC d/b/a National Small Loan (the“Company”)Thank you for allowing us the opportunity to address this matter.The
central drive of your concerns seems to be that your Midaaswi, LLC dba National Small Loanloan terms are inconsistent with the laws of the State of New YorkIn addition, you request thecompany to consider your loan paid in full.With regard to your loan, the Company has researched it files regarding your account records.Company records reflect that the desired resolution has been processed and the account has beensettled and closed.The Company trusts that you find this letter of explanation satisfactoryHowever, if you are notsatisfied with the Company’s resolution of this matter, pursuant to Section of the Tribal ConsumerFinancial Services Regulatory Ordinance found at ***, you may pursueformal dispute resolution with the Authority in writing to the Authority at *** *** *** *** ** ***
*** ***

This responds to Complaint #*** related to Midaaswi LLC dba National Small Loan (the“Company”)The complainant notified the Company that someone improperly used her identity to applyfor a loanThe Company takes these types of inquiries very seriouslyThe Company withdrew the subjectloan
application and it never issued a loanThe Company appreciates the complainant’s prompt noticeof this issue.We would be happy to discuss these issues further on a government-to-government basis, but,again, please be advised that nothing in this communication should be construed as a waiver of the Tribe’sor the Company’s sovereign immunity, all of which are expressly preservedPlease direct any futurecommunications through our legal counsel: Shilee *** at *** *** *** *** *** ***
*** *** *** ** *** *** ***

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
Colleen ***