Butte Quality Inn & Suites

I am writing this email in response to a letter received by the Quality Inn in Butte, MT regarding a customer complaintID of the complaint is [redacted] The complainant in this particular case stated he did not stay with us do to room conditionsAfter reading his complaint I immediately refunded his moneyI also reached out several times to contact this guest by phone, I left several messages but no calls were returnedAs the guest states in his complaint to the Revdex.com all he was asking for was a refundWe consider this case settled since we have not heard from the guest and the request for a refund was grantedIf there is any further information needed I can be reached at the hotel area code [redacted] Thank you for your time [redacted] Manager

I am writing this email in response to a letter received by the Quality Inn in Butte, MT regarding a customer complaint. ID of the complaint is [redacted]. The complainant in this particular case stated he did not stay with us do to room conditions. After reading his complaint I immediately refunded...

his money. I also reached out several times to contact this guest by phone, I left several messages but no calls were returned. As the guest states in his complaint to the Revdex.com all he was asking for was a refund. We consider this case settled since we have not heard from the guest and the request for a refund was granted. If there is any further information needed I can be reached at the hotel area code [redacted]. Thank you for your time.     [redacted] Manager