I am rejecting this response because: the company was surprised that my roof hadnt been attended to when I called a month agoThem being surprised means that there should have been adequate time to get this resolvedIt has not been non-stop rain since November, so I do not see any reason why this shouldn't habe been dealt with The company did not propose a solution to this problem or even a time frame It looks like it will be dry for a while, so I would assume they should have time I would like to see the company take care of their customers in a timely manner with satisfactory work
I received a response from the roofer that will be doing the workHe was very curteous and will be helping me out with any other issue I haveI appreciate that the business will be completing the work Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
I am rejecting this response because: the company was surprised that my roof hadnt been attended to when I called a month agoThem being surprised means that there should have been adequate time to get this resolvedIt has not been non-stop rain since November, so I do not see any reason why this shouldn't habe been dealt with The company did not propose a solution to this problem or even a time frame It looks like it will be dry for a while, so I would assume they should have time I would like to see the company take care of their customers in a timely manner with satisfactory work
I received a response from the roofer that will be doing the workHe was very curteous and will be helping me out with any other issue I haveI appreciate that the business will be completing the work Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me