Buy and Sell Cemetery Plots LLC

The consumer contacted our company for information on how wehandle brokering cemetery propertyWe informed him that we chargea fee to go over that informationHe decided to call us back and paythe consultation fee of $We did exactly as agreedwe wentover averages, how our processes on our accounts work, and how wechargeThe consumer was more than welcome to reject our servicesand go in a different directionThere are no obligations to ourcompany beyond the $consultationWe wished him the best ofluck and moved onThe consumer will find that no CA broker will gethim what he wants or can guarantee time frame of saleHe chose tocontact us and pay the feeHe received the information that hewanted and then decided that he wanted it for freeThe consumer isupset because we are the best company out there and we do notconduct business the way he expected us too

Complaint: [redacted] I am rejecting this response because: It was not only this one time that I have been unhappy with their response timeThe prior year to this complaint I had to get the Revdex.com involved tooSo for the past years they have not been able to update my information in a timely manneryears ago it took a Revdex.com complaint to get them to update it and this year they did not respond to a Revdex.com complaint so it took a threat from me to contact the State Attorney General's office to get them to update my information Sincerely, [redacted]

Complaint: ***I am rejecting this response because it presents informationI did not receive the consultation for which I was chargedInstead, I received a marketing presentation, the sole purpose of which was to convince me to pay them approximately $1,up front to handle the sale of my aged mother's cemetery plot with no guaranty that they would do anything other than place an ad on their websiteSincerely,*** ***

Mr*** had emailed us about changing the price on his advertisementThe price was changed in the database, but somehow it was not updated to the siteWe did update it to the site, as he admitted in the paperworkMr*** has been a client for almost eight yearsAs he has written we
have always done our job and although not to his satisfaction, this one time, he admitted that we have always done as agreedWe try from this point forward to make sure all updates are made in a timely fashion and to the satisfaction of the client

He is more than welcome to reject our responseNothing has changedHe issued the credit card for the consult & we charged itWhole this is over & Mr *** can attempt the sale on his own

This client listed with our advertising serviceWe send out emails with the receipt and a QC Deed for transferWe sent out the email multiple times and the client kept calling, claiming that she was not receiving the emailsThe client finally did chargeback and received all of her moneyOur
company ended up building an ad and working for free, due to the fact that, even though the client claimed that we did not do as agreed, we did to the fullest

We tried to work with this clientListed the ad and tried to show her where it wasWe did respond to the Revdex.com, but nothing was ever updated or changed with this clients complaintWe are licensed in Florida and have had the same phone number for yearsWe have an office with a mailing address in
MontanaWe work across the nation and follow laws and regulations accordinglyWe tried to work with this client, but she had buyers remorse and nothing I did made her happy

The consumer contacted our company for information on how wehandle brokering cemetery property. We informed him that we chargea fee to go over that information. He decided to call us back and paythe consultation fee of $49.95. We did exactly as agreed. we wentover averages, how our processes on our...

accounts work, and how wecharge. The consumer was more than welcome to reject our servicesand go in a different direction. There are no obligations to ourcompany beyond the $49.95 consultation. We wished him the best ofluck and moved on. The consumer will find that no CA broker will gethim what he wants or can guarantee time frame of sale. He chose tocontact us and pay the fee. He received the information that hewanted and then decided that he wanted it for free. The consumer isupset because we are the best company out there and we do notconduct business the way he expected us too.

Complaint: [redacted]I am rejecting this response because it is a lie. I was promised a consultation regarding the sale of a cemetery plot so that I could assist my elderly mother is selling a plot that she inherited. What I received was a sale pitch that contained no useful information. Instead, they merely tried to convince me that I should use their service rather than the services of their competitors. I've since discovered that cemetery plot brokers are notorious for shady business practices, which target mostly the elderly. This particular broker is shadier than most in that they ask for a great deal of money up front with no guaranty that they'll do anything but list the cemetery plot on their website. Sincerely,[redacted]

Complaint: [redacted]
I am rejecting this response because: It was not only this one time that I have been unhappy with their response time. The prior year to this complaint I had to get the Revdex.com involved too. So for the past 2 years they have not been able to update my information in a timely manner. 2 years ago it took a Revdex.com complaint to get them to update it and this year they did not respond to a Revdex.com complaint so it took a threat from me to contact the State Attorney General's office to get them to update my information.
Sincerely,
[redacted]