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I went to purchase this item, *** Luna 3 at the advertised price of $89.00 and once I put it "into my cart" for payment it increased to $199.00, twice the amount of the advertised price.
from: *** <***>to: "***" <***>date: Aug 11, 2020, 9:14 AMsubject: IDHello!We aren’t entirely sure why the *** Luna 3 showed an advertised price on ***’s end. Could have been a web browser issue or a caching issue on our side or the customers side ?.Please note that the price of the *** Luna 3 is 199.00 according to ***’s MAP and MSRP policy. If *** would like to reach out we can certainly offer the 15% new subscriber coupon ??.So sorry for any inconvenience and please let us know how we can help.Thanks!***GM
Complaint: ***
I am rejecting this response because: I have never heard of a web browser or cache changing a price on an advertised item. If this was the case we would see many more complaints of this type. I saw a product that I am interested in and when I went to purchase it at the advertised price it doubled in amount. This was obviously an error on the company’s end. I initially wanted the product at the price I saw it advertised for but I will be willing to pay $125.00
Regards
Hi ***,
Unfortunately that is below ***s MAP / MSRP policy :(. We can honor a 20% off discount which comes to $160.00 but we can't go lower than that unfortunately.
Caching problems can happen when new products are added to a website.
We sincerely hope this helps :)Best,***
GM
Revdex.com:
I have reviewed the response made by the business, and accept the price of $160.00 flat. No shipping or tax. I know it’s typical for this company to offer 20% off to customers so I know they are not losing money. And despite the fact I am still paying twice the amount it was advertised for, I feel it’s a fair compromise for both parties. Thank you.
Regards