Buy-Right Inc.

Hello, *** *** after talked to you we have agreed to have our customer ** *** bring the purchased car in order for us to rectified the repairs that are requested, which are belts, pulleys along with the oil plugSince we already done Front and rear brakes pads and rotors replacement
Always we stand behind our cars; apologized about this inconvenience, I feel sorry because the mentioned customer desired to go through this way to find out a solution in this situationAppreciate you attention to this mater...Leiton L***Buy Right, IncG.M

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution also needs to include that the rear parking brake hardware will be replaced as indicated on the previously supplied and attached diagnostic report for it to be satisfactory to me. The brakes were originally worked on by the dealer's mechanic and this missing part is an essential part of the parking system for the vehicle.
Regards,
[redacted]