[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: When checking with BBB and seeing how many complaints BuySafe has against them for NOT giving the Purchase Guarantee they offer on all [redacted] sales, furthermore, and after having made 3 attempts to file a claim with them and never received a response until I threathened to turn them into the BBB, I feel this company should be contacting me. Buysafe needs to honor I have tried 3 times to file a claim and they never responded to any of them until a threat of BBB compaint was told to them - they should contact me, the consumer. In the meantime I am really do not need Buysafe to honor a claim any longer, my purchase was made on a credit card and my credit card company is standing behind me, the consumer. Buysafe is just trying to play the game with the BBB complaint that as long as they respond to the BBB complaint, they are trying to make themselves look good. They should be contacting me for a second time since I tried filing the claim with them THREE (#) times. Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: When checking with BBB and seeing how many complaints BuySafe has against them for NOT giving the Purchase Guarantee they offer on all [redacted] sales, furthermore, and after having made 3 attempts to file a claim with them and never received a response until I threathened to turn them into the BBB, I feel this company should be contacting me. Buysafe needs to honor I have tried 3 times to file a claim and they never responded to any of them until a threat of BBB compaint was told to them - they should contact me, the consumer. In the meantime I am really do not need Buysafe to honor a claim any longer, my purchase was made on a credit card and my credit card company is standing behind me, the consumer. Buysafe is just trying to play the game with the BBB complaint that as long as they respond to the BBB complaint, they are trying to make themselves look good. They should be contacting me for a second time since I tried filing the claim with them THREE (#) times. Regards, [redacted]