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Buyer's Choice Inspection Services, Inc.

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Buyer's Choice Inspection Services, Inc. Reviews (1)

Thank you for your letter of June 12, 2015, advising me of Mrs***'s complaint againstthe firmThe paragraphs below contain my replyPlease let me know if you prefer to receivethis in another format.In April of 2014, *** ***, then an associate at Glenn Robinson & Cathey,
agreedto represent the complainant in a divorce matterMr*** quoted the complainant a flatfee rate of $1,in the belief that this matter would be resolved by settlement and withoutcontest or litigationA settlement agreement was in fact made, orally, on May 7, 2014, butwas later rejected, against the advice of Mr***, by the complainant.In October of 2014, Mr*** left the firm for other employmentBy that time, the valueof services provided the complainant totaled $5,Mr***'s services were valuableto the complainant, resulting, for example, in Ms***'s obtaining, at a hearing in July2014, pendente lite spousal support payments from her husband in the amount of $permonth.Since inheriting the case, Mr*** and the film have rendered additional services worth$Sum advanced to cover costs in this matter currently total $To date, thecomplainant has paid the firm $towards these fees and costsBy the tenns of theinitial quote the complainant would owe a total of $1,936.18, with an arrearage of $970.18.It must, unfortunately, also be noted that the complainant has been a difficult client, treatingattorneys and staff with rudeness and contemptDivorce proceedings are difficult for theparties, but the firm prides itself on not tolerating the poor treatment of its staff.Because of the arrearages owed the firm, the complainant's consistently rude behavior, andthe probable expense of continued litigation, Mr***, in a meeting with the complainanton April 30, 2015, informed her that he was unwilling continue his representation without anadditional payment of $2,If that was not agreeable to the complainant, Mr***offered to refund 100% of the fees paid the firm.After further negotiations with the complainant's husband failed in early June, Mr***agreed to help Ms*** answer her husband's interrogatories, but informed her of hisintention to file a motion to withdraw as counsel.On June 9, 2015, Mr*** filed, in the *** County Circuit Court, a motion towithdraw as counsel on the grounds that continued representation of the complainant wouldconstitute an unreasonable financial burden pursuant to Virginia Supreme Court Rule 1.16(b)(4) and (5)The substance of that motion is nearly identical to the substance of thisdocument.In view of the value of the services rendered the complainant, of the complainant's failure topay even the $1,originally agreed upon, of Mr***'s offer to refund the complainantall fee already paid, and of the deteriorating professional relationship between client andfirm, the current complaint cannot have been made in good faith.Very truly yours,GLENN ROBINSON & CATHEY PLC

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