Buzz Points, Inc. Reviews (8)
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Buzz Points, Inc. Rating
Address: 3815 S Capital Of Texas Hwy Ste 140, Austin, Texas, United States, 78704-6635
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
From: [redacted] Sent: Wednesday, June 03, 2015 7:27 PM This complaint was resolved to my satisfaction. It would have nice not...
to have to bring it to this level in order to get the situation resolved, but less severe approaches just weren't working - I needed to escalate it to really get their attention. Thanks for your help.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Mr [redacted],Sorry for the misunderstanding regarding our advertising efforts. We have reviewed yourclaims & are going to refund the amount of US$598.00 to Trio Pest Controland not charge you for June 2015. We do care about your business and wish wehad better met your expectation. Best of luck...
in your future endeavors.Regards,[redacted]Director of Buzz Points Sales & Training [redacted]
[redacted]
This morning I spoke with [redacted] with M[redacted] and reassured her that her contract was terminated with Buzz Points. Ms. [redacted] indicated that she would contact the Revdex.com and inform them the issue was quickly resolved. Please let me know if I can be of further assistance....
Thank you -- [redacted] Account Management
I am interested in understanding how this gentleman came up with the US$445 refund amount he is requesting. I am sorry he feels there has been a lack of clarity regarding our services, but I need some clarity on my end.Regards,KB
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We are prepared to offer a refund of US$299.00. The invoice received in September is for the service in August - we bill after the service has been rendered - so the August bill is sent in September - there is no bill for any service in September - that bill would not arrive until October 10 - and...
we cancelled the account per the merchant request at the end of August and sent that bill September 10. That said, we are sorry for the unmet expectations and wish them the best.