BWS Heating and Air Conditioning, LLC has an extremely lack of professionalism and communication I hired them to replace a furnace, add heat into the downstairs family room and an A/C unit After they installed the furnace I was then informed I needed additional returns to properly finish the work The owner then told me I didn't provide them with any "plans" about what needed to be doneThen he blamed me for not communicating with them I assumed as experts in the field they would tell me if I needed additional items to complete the job when they provided the initial quote Since when is the homeowners responsibility to be the expert? Also, Kevin the owner doesn’t have a clue about city codesThey also had my electrician complete the work for the A/C unit (which was included in their quote) and until I brought it to their attention there was no mention of reducing my invoice for the electrical workThey then proceeded to take the remaining balance owned out of my account without my authorization Homeowners beware… Unless you know exactly what type of work needs to be done in your home I would stay clear of using this companyAs of today the work isn’t completed and I am hiring another company to finish the job
BWS Heating and Air Conditioning, LLC has an extremely lack of professionalism and communication I hired them to replace a furnace, add heat into the downstairs family room and an A/C unit After they installed the furnace I was then informed I needed additional returns to properly finish the work The owner then told me I didn't provide them with any "plans" about what needed to be doneThen he blamed me for not communicating with them I assumed as experts in the field they would tell me if I needed additional items to complete the job when they provided the initial quote Since when is the homeowners responsibility to be the expert? Also, Kevin the owner doesn’t have a clue about city codesThey also had my electrician complete the work for the A/C unit (which was included in their quote) and until I brought it to their attention there was no mention of reducing my invoice for the electrical workThey then proceeded to take the remaining balance owned out of my account without my authorization Homeowners beware… Unless you know exactly what type of work needs to be done in your home I would stay clear of using this companyAs of today the work isn’t completed and I am hiring another company to finish the job
I have used BWS Heating & Air Conditioning personally and I also recommend them to my real estate clients. I highly recommend them.