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Byrd Properties Reviews (1)

Review: I rented an apartment from Byrd Properties for one year. In April of 2014 we communicated with Byrd that we would not renew the lease because we needed a larger apartment due to a job change. We worked with the owner to rent something from the company but nothing suitable was available. The owner was very helpful and informed us that we could stay in the apartment, paying month to month, until we found suitable housing. We were able to find something with another company and vacated Byrd's apartment at the end of May when the original lease expired. We have communicated constantly with Byrd Properties since the end of May to have our security deposit returned. We have be told numerous times (the latest date 8/27/14) that the check was in the mail. We still have not received our deposit and we have been out of the apartment for over three months.I truly hate to file a complaint, but I am exceedingly frustrated at the run around we have received over something as simple as a security deposit refund. Byrd Properties, in my mind, has always been a great group to work with but I am growing weary of the false information and lack of follow through with this situation.Desired Settlement: All I want is to receive my $450 security deposit.

Business

Response:

Business did not respond, but consumer states they have received their deposit.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Regards,

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Description: REAL ESTATE MANAGEMENT

Address: 252 Main Street, Abingdon, Virginia, United States, 24210

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