C A Properties

Review: I started renting from CA Properties in May of 2012. I opted to do an automatic deduction from my bank account for the rent each month. On July 9th, CA Properties erroneously deducted $635.10 from my checking account. I called the office on July 9th and was told that CA Properties was sending a check in that amount. I emailed the office on July 12th because I still had not received the check and received no reply. I called twice on July 16th, leaving a voicemail message and a message with the receptionist. The erroneous deduction from my account, because I am one month ahead in rent, over-drafted my account and left me to withdraw money from my savings account to cover the balance. I have received no reply as to the date the office sent the check for $635.10.Desired Settlement: I would like for them to overnight the check to me and I would like a discount on next month's rent for the considerable inconvenience this has caused me.

Business

Response:

We sent Ms. [redacted] a check in the amount of $635.25 on July 17, 2012. The check number was [redacted]. We mistakenly withdrew the money on July 9th 2012 and it was returned in under 10 days.?

Review: I was in the middle of a lease when CA Properties purchased my apartment. I moved out, and another person moved in with my roommate in September. At that time I contacted CA Properties about getting my security deposit back. I was emailed soon after and asked for my forwarding address, which I gave to them, but nothing ever came. I repeated this process for a month or two. Then I began calling them. When I called, they took my info - name, number, address at which I was a tenant, and my current address. However, still nothing happened. I repeated this process for another two months or so. In total, I tried for four months, from September to January. Finally, I called them today, and they finally began to recognize my name. They took my info down once again, but this time someone called me back. She informed me that my security deposit, along with my former roommate's, was paid into an account and was locked there until both tenants - meaning my former roommate and her new roommate, moved out, in which case my former roommate would get her deposit back and her new roommate - who didn't pay a security deposit - would get MY deposit back. In her words, it was up to me to get my deposit back from the new roommate. I have no defense in this situation. There is nothing legally binding this new roommate to give me my security deposit back, so this person now gets a $250 bonus for renting the right apartment, and I lose $250 without damaging the place or anything.Desired Settlement: I would like my $250 security deposit back.

Business

Response:

We have certain procedures when there is a roommate switch in the middle of a lease. I have included the rules and regulations regarding roommate changes for your review. CA Properties was never informed of the roommate switch until after this was done. We are required to hold a full month rent as a security deposit. Our regulations are that the security deposit is to remain with the unit and the return of the previous tenants’ security deposit is returned by the new tenant. Since we were not informed of any roommate switch we were unable to inform them of this policy. Once the new tenant paid ? 1/2 the security deposit we returned Mr. [redacted]’s $250.00 to??? him. We send him check # 7204 in the amount of $250.00 to cover Mr. [redacted]’s portion of the security deposit.

I was in the middle of a lease when CA Properties purchased my apartment. I moved out, and another person moved in with my roommate in September. At that time I contacted CA Properties about getting my security deposit back. I was emailed soon after and asked for my forwarding address, which I gave to them, but nothing ever came. I repeated this process for a month or two. Then I began calling them. When I called, they took my info - name, number, address at which I was a tenant, and my current address. However, still nothing happened. I repeated this process for another two months or so. In total, I tried for four months, from September to January. Finally, I called them today, and they finally began to recognize my name. They took my info down once again, but this time someone called me back. She informed me that my security deposit, along with my former roommate's, was paid into an account and was locked there until both tenants - meaning my former roommate and her new roommate, moved out, in which case my former roommate would get her deposit back and her new roommate - who didn't pay a security deposit - would get MY deposit back. In her words, it was up to me to get my deposit back from the new roommate. I have no defense in this situation. There is nothing legally binding this new roommate to give me my security deposit back, so this person now gets a $250 bonus for renting the right apartment, and I lose $250 without damaging the place or anything.