Complaint: [redacted] I am rejecting this response because: until the receipt of this message provided by the Revdex.com, I did not hear from Tynan's Mr Tynan's response indicates he or his company was in contact with me and instructed me to provide proof No contact was made I have the necessary proof but had never been contacted as to how to provide the proofTwo days after I received notice that there was a business response to my complaint, I was contacted by the financing manager who left a voice mail I was unable to respond until Friday the 13th I left messages twice that day with no response from Dave T [redacted] I contacted Tynan's again the next Monday and was informed that MrT [redacted] would be gone for the next three weeks and Nicholas W [redacted] could assist I left my number with the receptionist yet again and never heard from Mr's T [redacted] or W*** On Tuesday, I contacted Tynan's again and finally made contact with MrW*** I explained the circumstances and was informed by MrW [redacted] that he would investigate and get back to me as soon as possible Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:Why was the damage not listed on the dealer reports I attached? Why did the sales manager try to accuse me of causing the damage and act like he knew nothing about it? The screens hot is not a closeup of the damage and there was no larger picture to zoon, fyiThe dealer specifically leftout the closeup pic of that side when placing the adThe ad also stated the car was in "excellent condition." No, your price is not cheaper if the customer has to foot a bill for thousands of dollars after the fact because you hid information about damages and repairs needed! If you would like me to remove the negative reviews I have left on multiple sites, then I suggest you make this rightIf not, I will continue to do the exact opposite of what a satisfied customer would do Regards, [redacted]
Please see the attached letter.This was sent to the customer with our resolution offersShe made the Revdex.com complaint AFTER this letter was sent to her, and we have not received a response
Mr***; We are extremely sorry for the inconvenienceWe had a staff turnover at the original time that you were trying to get this taken care of, so we are sorry that we didn't get you taken care ofWe are working to make sure in the future, these situations are rectified in a timely manner We have sent a check to [redacted] today to be applied to your loanWe will call on Tuesday to verify the funds have been received and processedPlease see the attachments for additional information
Dear Revdex.com,Tynan's Nissan has been engaged with Mr [redacted] in an effort to resolve his issues regarding [redacted] reporting a delinquency on his credit reportWe have advised Mr [redacted] that [redacted] ( [redacted] ) is requiring proof of the inaccurate reporting on Mr [redacted] credit reportOnce Tynan's Nissan receives the documented proof and or Mr [redacted] provides the proof to [redacted] directly the issue should be resolved immediatelyPlease let me know if Revdex.com has any additional thoughts and or questionsThanks again,Gary S***
To Whom It May Concern; Mr [redacted] bought his [redacted] on Jan 22nd, The customer took the vehicle home on a trailer and as he was unloading noticed the back end damageI have attached a picture that we used for the online posting that shows the damageI also included the "as is" and "customer credit memo" he signed upon purchase stating that he was buying a "used" vehicle and that the dealership was not responsible for any further repairs (this includes cosmetic repairs.) Thank you
from: [redacted] < [redacted] >to: [email protected]: Fri, Nov 20, at 4:PMsubject: Complaint ID # [redacted] - Tynan's NissanI am satisfied with the issue MrTynan contacted me and resolved the issue to my satisfaction I logged onto the BB site but it would not allow me to change my status as the site indicated it was in Tynans court.I am satisfied with the response provided and would appreciate it being reflected that way – not that the consumer remains dissatisfied.Please contact me if there are questions concerning this notice.Thank you[redacted] ***
Complaint: [redacted] I am rejecting this response because: I would prefer to wait until the negative information has been removed from my credit reports and confirmation of that fact Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: until the receipt of this message provided by the Revdex.com, I did not hear from Tynan's Mr Tynan's response indicates he or his company was in contact with me and instructed me to provide proof No contact was made I have the necessary proof but had never been contacted as to how to provide the proofTwo days after I received notice that there was a business response to my complaint, I was contacted by the financing manager who left a voice mail I was unable to respond until Friday the 13th I left messages twice that day with no response from Dave T [redacted] I contacted Tynan's again the next Monday and was informed that MrT [redacted] would be gone for the next three weeks and Nicholas W [redacted] could assist I left my number with the receptionist yet again and never heard from Mr's T [redacted] or W*** On Tuesday, I contacted Tynan's again and finally made contact with MrW*** I explained the circumstances and was informed by MrW [redacted] that he would investigate and get back to me as soon as possible Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:Why was the damage not listed on the dealer reports I attached? Why did the sales manager try to accuse me of causing the damage and act like he knew nothing about it? The screens hot is not a closeup of the damage and there was no larger picture to zoon, fyiThe dealer specifically leftout the closeup pic of that side when placing the adThe ad also stated the car was in "excellent condition." No, your price is not cheaper if the customer has to foot a bill for thousands of dollars after the fact because you hid information about damages and repairs needed! If you would like me to remove the negative reviews I have left on multiple sites, then I suggest you make this rightIf not, I will continue to do the exact opposite of what a satisfied customer would do Regards, [redacted]
Hello; Please see the attached buyers order showing that the customer did in fact get a $rebate, and not $
Please see the attached letter.This was sent to the customer with our resolution offersShe made the Revdex.com complaint AFTER this letter was sent to her, and we have not received a response
Mr***; We are extremely sorry for the inconvenienceWe had a staff turnover at the original time that you were trying to get this taken care of, so we are sorry that we didn't get you taken care ofWe are working to make sure in the future, these situations are rectified in a timely manner We have sent a check to [redacted] today to be applied to your loanWe will call on Tuesday to verify the funds have been received and processedPlease see the attachments for additional information
Dear Revdex.com,Tynan's Nissan has been engaged with Mr [redacted] in an effort to resolve his issues regarding [redacted] reporting a delinquency on his credit reportWe have advised Mr [redacted] that [redacted] ( [redacted] ) is requiring proof of the inaccurate reporting on Mr [redacted] credit reportOnce Tynan's Nissan receives the documented proof and or Mr [redacted] provides the proof to [redacted] directly the issue should be resolved immediatelyPlease let me know if Revdex.com has any additional thoughts and or questionsThanks again,Gary S***
To Whom It May Concern; Mr [redacted] bought his [redacted] on Jan 22nd, The customer took the vehicle home on a trailer and as he was unloading noticed the back end damageI have attached a picture that we used for the online posting that shows the damageI also included the "as is" and "customer credit memo" he signed upon purchase stating that he was buying a "used" vehicle and that the dealership was not responsible for any further repairs (this includes cosmetic repairs.) Thank you
from: [redacted] < [redacted] >to: [email protected]: Fri, Nov 20, at 4:PMsubject: Complaint ID # [redacted] - Tynan's NissanI am satisfied with the issue MrTynan contacted me and resolved the issue to my satisfaction I logged onto the BB site but it would not allow me to change my status as the site indicated it was in Tynans court.I am satisfied with the response provided and would appreciate it being reflected that way – not that the consumer remains dissatisfied.Please contact me if there are questions concerning this notice.Thank you[redacted] ***
Complaint: [redacted] I am rejecting this response because: I would prefer to wait until the negative information has been removed from my credit reports and confirmation of that fact Regards, [redacted]