background-color: transparent;">Revdex.com Upstate South Carolina
408 North Church St. SuiteC Greenville. SC 29301
Dear Sir/Madam:
Upon receipt of your letter we have reviewed our records and we want to clarify a few of the comments made by this patient. We are often asked for cost information before being seen by the dentist but we are only able to give an estimate of the cost since the dentist must first examine the patient and diagnose treatment before we can determine the cost of treatment. The $99.00 referred to in the complaint is the extraction cost for simple extractions. Surgical and more complicated extractions will cost more. This patient had a third molar (wisdom tooth) extracted which is much more complicated due to its root structure and location in the mouth. Many dentist will not even attempt a third molar extraction, instead referring it out to an oral surgeon, where the extraction fees are much higher, and it was our intent to help the patient financially by performing the extraction ourselves. While the fee we charged for the extraction may seem high to the patient, it is not, based on the type procedure it was and in comparison to oral surgeon fees. Since it is obvious the patient misunderstood the cost of the fee we are willing to discount our fee for the amount in dispute, $96.00, with the understanding thatthis matter is fully resolved with this patient.
K&N Dental Group
[redacted], SC 29301
background-color: transparent;">Revdex.com Upstate South Carolina
408 North Church St. SuiteC Greenville. SC 29301
Dear Sir/Madam:
Upon receipt of your letter we have reviewed our records and we want to clarify a few of the comments made by this patient. We are often asked for cost information before being seen by the dentist but we are only able to give an estimate of the cost since the dentist must first examine the patient and diagnose treatment before we can determine the cost of treatment. The $99.00 referred to in the complaint is the extraction cost for simple extractions. Surgical and more complicated extractions will cost more. This patient had a third molar (wisdom tooth) extracted which is much more complicated due to its root structure and location in the mouth. Many dentist will not even attempt a third molar extraction, instead referring it out to an oral surgeon, where the extraction fees are much higher, and it was our intent to help the patient financially by performing the extraction ourselves. While the fee we charged for the extraction may seem high to the patient, it is not, based on the type procedure it was and in comparison to oral surgeon fees. Since it is obvious the patient misunderstood the cost of the fee we are willing to discount our fee for the amount in dispute, $96.00, with the understanding thatthis matter is fully resolved with this patient.
K&N Dental Group
[redacted], SC 29301