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C & C Auto and Collision

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C & C Auto and Collision Reviews (1)

Her car was hit by a deer.  They did not want everything fixed on it – just enough so her daughter could drive it and to get the headlights in place.  The headlights are not loose, but flimsy, because the core support was an aftermarket Chinese one, not a GMC one.  Her daughter and I...

believe her uncle brought it back in and I asked her to show everything that was wrong.  I explained what was repaired and they said the light did not match the fender.  This is because it would cost more and we just took it out enough so the replacement light would fit.  I replaced the one and only bolt that was missing.  They never showed me where the bolts that were stripped were.  The bottom of the fan shroud had little tabs on it and I told her that I could replace it but it would cost more, as we’d have to pay for the part.  The only other thing she stated on the phone and there was a crack on the fan itself.  Nobody here ever noticed that when we had it.  We didn’t charge them for a fan but I told them we could get a price for them if they wanted it done.  She wanted the car repaired as cheap as possible so it could get it back on the road.   Anytime I tried talking to the mom on the phone, she was irate and would never talk to me.  She also wouldn’t come up to talk with me, and just sent the daughter and the man.  She was complaining that the car was not exactly how it was before it hit the deer, which is true because she did not want to pay for all the necessary repairs.   It looks like the only things (we didn’t charge her for) were the fan shroud and the fan itself.  No matter what I was telling her, she wouldn’t listen and wouldn’t show me the issues they were talking about.  As for the windshield wiper, the pump wasn’t working.  There was power going into it, but the motor didn’t work.  We couldn’t see any cracks or anything wrong with it.  It was plugged in but just didn’t work.  I don’t know if that was broken before we got it or not.

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Address: 4750 Raetta Ln, House Springs, Missouri, United States, 63051-2101

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www.ccautoandcollision.com

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