C & C Painting & Pressure Washing

Initial Business Response / [redacted] (1000, 10, 2014/10/30) */ Must get a copy of customer's paper work to see what was done and what was written in commentsThank you [redacted] Initial Consumer Rebuttal / [redacted] (3000, 12, 2014/10/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) I lost the receipt, but ill tell what it saidIt did say in the comments customer refused converter and tail pipeI did refuse the tail pipe since it could be savedWhen it says I refused the converter, we never spoke of a new converter at allIt was agreed on by me and the owner of the shop that the old converter could be reusedI will look more for the receipt but it seems to me they should have some record of me being there for the repairUnfortunately I signed the receipt without looking at it because I trusted themFurthermore, I would never have agreed on the repair as it was being it is illegal Final Business Response / [redacted] (4000, 21, 2014/12/08) */ On Sept27th [redacted] called me and said over a year age we at auto max put on a muffler and cut off his convertor I ( [redacted] ) I told him to bring in his vehicle and receipt [redacted] claim he had no receipt ,I asked if he knew of the date when work was done he thought over a yearI then told [redacted] it would be tough to find receipt without some kind of date, we fill by date not name [redacted] then began to threaten me and I then said conversation overOn Dec5th spoke with [redacted] and said without a receipt not much we can doSince then I have gone back through over a year of invoices and thought I might have remembered [redacted] 's truck but it was a different year dakota registered under different name [redacted]

Initial Business Response /* (1000, 10, 2014/10/30) */
Must get a copy of customer's paper work to see what was done and what was written in comments. Thank you [redacted]
Initial Consumer Rebuttal /* (3000, 12, 2014/10/31) */
(The consumer indicated he/she DID NOT accept the response from the...

business.)
I lost the receipt, but ill tell what it said. It did say in the comments customer refused converter and tail pipe. I did refuse the tail pipe since it could be saved. When it says I refused the converter, we never spoke of a new converter at all. It was agreed on by me and the owner of the shop that the old converter could be reused. I will look more for the receipt but it seems to me they should have some record of me being there for the repair. Unfortunately I signed the receipt without looking at it because I trusted them. Furthermore, I would never have agreed on the repair as it was being it is illegal.
Final Business Response /* (4000, 21, 2014/12/08) */
On Sept. 27th 2014 [redacted] called me and said over a year age we at auto max put on a muffler and cut off his convertor I ([redacted]) I told him to bring in his vehicle and receipt . [redacted] claim he had no receipt ,I asked if he knew of the date when work was done he thought over a year. I then told [redacted] it would be tough to find receipt without some kind of date, we fill by date not name. [redacted]then began to threaten me and I then said conversation over. On Dec5th spoke with [redacted] and said without a receipt not much we can do. Since then I have gone back through over a year of invoices and thought I might have remembered [redacted]'s truck but it was a different year dakota registered under different name. [redacted]