C & C Rental Properties, LLC

We would first address that this complaint has been made against the wrong company Although the principals are the same, C&C Construction, Incis a residential construction company and does not manage or own any rental property The proper company in which this complaint should be made against is C&C Rental Properties LLC [redacted] , who has made this complaint, did not originally move into this unit with [redacted] The property was originally rented to [redacted] and her boyfriend [redacted] on April 8, [redacted] was not originally involved in the acceptance of the unit as she did not move in until September 1st after Mr [redacted] had moved out, which was almost months into the lease A new lease was created at that point although [redacted] had already been living there, and by signing a new lease, [redacted] fully accepted the current state of the unit and in fact, was very happy to do so By signing a new lease on September 1st, [redacted] took full responsibility of the current condition of the property, however it appeared We want to note that it was highly irregular for us to allow this lease transaction to occur and did it as a favor to [redacted] so she could remain in the unit As always, no good deed goes unpunished [redacted] and [redacted] did not leave the unit moready In fact, neither she nor [redacted] showed up for the Checkout Inspection In fact, the final Checkout Inspection was originally scheduled for 3:p.mon the 30th of June, but [redacted] informed our office that since she technically could occupy the unit until midnight on the 30th, she did not want to keep that appointment as she still had items in the duplex that needed to be removed An appointment was made for the following day (1st) at 3:p.m., but [redacted] contacted our office stating she would not make this appointment either [redacted] was given ample opportunity to attend the Checkout Inspection As you can see by the attached Check Out Walk Through, the unit was dirty We charged off exactly what we paid to have the unit cleaned, although the Security Deposit Agreement signed at the time of the new lease (copy attached) states we could have charged off substantially more ($for cleaning, $for stove, $for refrigerator for a total of $315) We have attached the invoice from the cleaning There was an overpowering odor in the house in which the enzyme treatment eliminated We do not know what caused the smell, perhaps it was caused by the extremely filthy furnace filter (picture attached) Page of the Lease states “If carpets are not sufficiently clean and stains removed, the Lessor or Lessor’s Representative will have the carpets re-cleaned or replaced, if necessary These charges will be deducted from the security deposit” We did exactly that, again only charging what we paid for the treatment and not what the Security Deposit Agreement states we could have charged ($295) Attached is the invoice from this treatment We also placed an ozonater air cleaner/odor remover in the unit for hours to assist in removing the smell, and did not charge for that service The Move In Checklist (copy attached) turned in to our office by [redacted] and [redacted] when they took possession of the unit in April did not reflect that the unit was dirty upon move-in, nor did it request the painters return, nor that there were carpet scraps in their way The “large hole in the staircase”, was listed as a “small hole” on the Move In Checklist and was not deemed to be a pressing maintenance issue and we chose not to address it In summary, the deductions made on the Security Deposit Reconciliation are true and accurate and were necessary to make this unit ready for the next tenant Sincerely, [redacted] C&C Rental Properties, LLC

We would first address that this complaint has been made against the wrong company.  Although the principals are the same, C&C Construction, Inc. is a residential construction company and does not manage or own any rental property.  The proper company in which this complaint should be...

made against is C&C Rental Properties LLC.   [redacted], who has made this complaint, did not originally move into this unit with [redacted].  The property was originally rented to [redacted] and her boyfriend [redacted] on April 8, 2015.  [redacted] was not originally involved in the acceptance of the unit as she did not move in until September 1st after Mr. [redacted] had moved out, which was almost 5 months into the lease.  A new lease was created at that point although [redacted] had already been living there, and by signing a new lease, [redacted] fully accepted the current state of the unit and in fact, was very happy to do so.  By signing a new lease on September 1st, [redacted] took full responsibility of the current condition of the property, however it appeared.  We want to note that it was highly irregular for us to allow this lease transaction to occur and did it as a favor to [redacted] so she could remain in the unit.  As always, no good deed goes unpunished.   [redacted] and [redacted] did not leave the unit move-in ready.  In fact, neither she nor [redacted] showed up for the Checkout Inspection.   In fact, the final Checkout Inspection was originally scheduled for 3:45 p.m. on the 30th of June, but [redacted] informed our office that since she technically could occupy the unit until midnight on the 30th, she did not want to keep that appointment as she still had items in the duplex that needed to be removed.  An appointment was made for the following day (1st) at 3:45 p.m., but [redacted] contacted our office stating she would not make this appointment either.  [redacted] was given ample opportunity to attend the Checkout Inspection.    As you can see by the attached Check Out Walk Through, the unit was dirty.  We charged off exactly what we paid to have the unit cleaned, although the Security Deposit Agreement signed at the time of the new lease (copy attached) states we could have charged off substantially more ($120 for cleaning, $95 for stove, $100 for refrigerator for a total of $315).   We have attached the invoice from the cleaning.   There was an overpowering odor in the house in which the enzyme treatment eliminated.  We do not know what caused the smell, perhaps it was caused by the extremely filthy furnace filter (picture attached).  Page 7 of the Lease states “If carpets are not sufficiently clean and stains removed, the Lessor or Lessor’s Representative will have the carpets re-cleaned or replaced, if necessary.  These charges will be deducted from the security deposit”.  We did exactly that, again only charging what we paid for the treatment and not what the Security Deposit Agreement states we could have charged ($295).  Attached is the invoice from this treatment.  We also placed an ozonater air cleaner/odor remover in the unit for 48 hours to assist in removing the smell, and did not charge for that service.    The Move In Checklist (copy attached) turned in to our office by [redacted] and [redacted] when they took possession of the unit in April 2015 did not reflect that the unit was dirty upon move-in, nor did it request the painters return, nor that there were carpet scraps in their way.  The “large hole in the staircase”, was listed as a “small hole” on the Move In Checklist and was not deemed to be a pressing maintenance issue and we chose not to address it.    In summary, the deductions made on the Security Deposit Reconciliation are true and accurate and were necessary to make this unit ready for the next tenant.    Sincerely,   [redacted] C&C Rental Properties, LLC