C Cushions Inc Reviews (3)
Revdex.com:At this time, my complaint, ID [redacted] regarding Class M Towing & Recovery, Inc. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Review: I purchased cushions for my boat. The cushions were extremely overdue. I called three times to find out the delivery date. Upon arrival, the cushions were not the right size for our boat. I have contacted the seller numerous times by e-mail and by phone, left messages, and have received no response.Desired Settlement: I would first and foremost desire that the business try to remedy the situation. This would involve them replacing the cushions with the appropriate sized cushions. If that is not possible, I would ask that I be refunded the considerable amount of money that I spent so that I can get some cushions that fit the seats in the cockpit.
In regards to the complaint filed by [redacted], we have arranged return of the
cushions and have received them. We are working with her to remedy
[redacted] called on 7/2/2013 and spoke with
my [redacted]. She.gave me the message, however, I thought
she had sent the customer a return shipping label. This was a simple
misunderstanding between the two of us. On 7/3/2013, [redacted] called again,
however, our business closed early for the July 4th holiday. We were
closed on July 5th when the customer called again and left a message
on our recorder. [redacted] was on vacation the following week.
I have spoken to the customer and will take
care of the size issue with her.
C Cushions, Inc.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. We are working together to sort through the issues. He is remaking the cushions. I am hoping to receive them in the next two weeks at the outset.
I purchased cushions for my boat. The cushions were extremely overdue. I called three times to find out the delivery date. Upon arrival, the cushions were not the right size for our boat. I have contacted the seller numerous times by e-mail and by phone, left messages, and have received no response.
C Cushions Inc Rating
Description: Bags - Burlap, Canvas & Cotton
Address: 1410 E 63rd St, Rockport, Texas, United States, 11234
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