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C Cushions Inc

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C Cushions Inc Reviews (3)

Revdex.com:At this time, my complaint, ID [redacted] regarding Class M Towing & Recovery, Inc. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Review: I purchased cushions for my boat. The cushions were extremely overdue. I called three times to find out the delivery date. Upon arrival, the cushions were not the right size for our boat. I have contacted the seller numerous times by e-mail and by phone, left messages, and have received no response.Desired Settlement: I would first and foremost desire that the business try to remedy the situation. This would involve them replacing the cushions with the appropriate sized cushions. If that is not possible, I would ask that I be refunded the considerable amount of money that I spent so that I can get some cushions that fit the seats in the cockpit.

Business

Response:

Dear [redacted]:

In regards to the complaint filed by [redacted], we have arranged return of the

cushions and have received them. We are working with her to remedy

the situation.

[redacted] called on 7/2/2013 and spoke with

my [redacted]. She.gave me the message, however, I thought

she had sent the customer a return shipping label. This was a simple

misunderstanding between the two of us. On 7/3/2013, [redacted] called again,

however, our business closed early for the July 4th holiday. We were

closed on July 5th when the customer called again and left a message

on our recorder. [redacted] was on vacation the following week.

I have spoken to the customer and will take

care of the size issue with her.

Regards,

C Cushions, Inc.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. We are working together to sort through the issues. He is remaking the cushions. I am hoping to receive them in the next two weeks at the outset.

Regards,

I purchased cushions for my boat. The cushions were extremely overdue. I called three times to find out the delivery date. Upon arrival, the cushions were not the right size for our boat. I have contacted the seller numerous times by e-mail and by phone, left messages, and have received no response.

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Description: Bags - Burlap, Canvas & Cotton

Address: 1410 E 63rd St, Rockport, Texas, United States, 11234

Phone:

+1 (718) 285-2092
+1 (780) 224-7995
+1 (780) 995-3553
+1 (780) 935-6643
+1 (361) 729-1244
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Website:

www.cedarflooring.ca


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