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C & D Curtis Inc.

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C & D Curtis Inc. Reviews (1)

In February, I had some wind damage to my roof, with shingles actually torn off. I had Artown come and give me an estimate. The roofer said that the shingles could be patched, estimated about 4-5 squares of coverage, and quoted me $1500 for the repair. Since this was below my deductible, I went ahead and signed a contract. He mentioned that I didn't have tar paper under the shingles, so he know I would be anxious to get the repair done quickly.
About a week after the repair was complete, another windy day knocked a few more shingles off. At this point, I freaked out and called my insurance company to take a look. The adjuster recommended a new roof. A few things he told me made me realize that my contract with Artown was a terrible one.
1) He was shocked that Artown said that patching was possible. When he went up there, he said there were cracked shingles all around the patched areas. He said the patch job did more damage than good. It was only a matter of time before those cracked off too.
2) He was able to give me credit for temporary repairs to count against my deductible, but only to the extent that work was actually done. He counted up 21 patched shingles and 4 feet of ridgecap. (Much less than 4-5 squares). When he counted up debris and labor charges, he estimated $562 of repairs. About a THIRD of what I actually paid.
So obviously, I felt fleeced. I think the roofer, knowing that I had exposed wood, knowing that I was under my deductible, knowing that rain was coming, decided to give me the biggest quote he could get away with. I'm ticked that the amount of work estimated was much greater than the work actually done, and I'm ticked that the roofer even recommended a patching with my roof in the shape it was. A responsible roofer would have told me honestly that the roof needs to be replaced, call your insurance agent, and let's take care of this, rather than try to make a quick buck off me.
Let's just say, when I got my claim approved, Artown missed out on the opportunity for more work. Lesson learned #1: Call your insurance agent first. Lesson learned #2: Don't call Artown.

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Description: Roofing Contractors

Address: O Fallon, Missouri, United States, 63366-2311

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