The service department is horrible My bill was double what it should have been because of add ons that I did not ask for They will give you the run around and avoid your phone calls and emails
I bought a GMC ACADIA on May 21, Within 30days the car was in the shop to times before the 30daysThey really didn't want to fix anything at allThe backup camera had a short in it, there's a crack in noise, idling fast, and moreWhen I went back someone that works they're broke my key an lied about it, at the same Time he glue down my door panelI was so frustrated with that companyI didn't even have the car days on the 59th day The timing chain brokeI contacted Koons spoke to Dan *** and BarbaraThey gave me the run around for a whole weekDan *** called an said, they're not going to do anything at allI would not recommend this company to anybody
The service department is horrible My bill was double what it should have been because of add ons that I did not ask for They will give you the run around and avoid your phone calls and emails
I bought a GMC ACADIA on May 21, Within 30days the car was in the shop to times before the 30daysThey really didn't want to fix anything at allThe backup camera had a short in it, there's a crack in noise, idling fast, and moreWhen I went back someone that works they're broke my key an lied about it, at the same Time he glue down my door panelI was so frustrated with that companyI didn't even have the car days on the 59th day The timing chain brokeI contacted Koons spoke to Dan *** and BarbaraThey gave me the run around for a whole weekDan *** called an said, they're not going to do anything at allI would not recommend this company to anybody
Excellent company! These guys went above and beyond! I would highly recommend for any move!