C Dog Properties

Initial Business Response / [redacted] (1000, 15, 2015/05/29) */ Revdex.com Complaint Dept., Re: Case# XXXXXXXX Consumer: ***, [redacted] To Whom It May Concern: Mr [redacted] rented a house from my company starting in August Although the terms of our agreement required only 30-day termination notice, I provided Mr [redacted] with 90-day notice of termination on September 30, - asking that he vacate the premises before January 1, Mr [redacted] signed this notice and returned it to me, so there is no dispute about the amount of time he had to vacate the premises Despite the extended notice, Mr [redacted] still had substantial personal belongings at the home until January 5, The home was turned over in deplorable condition, requiring industrial-level cleaning and onormal-course repairsFor example: All walls had to be treated with an industrial de-greaser to remove visible, greasy nicotine residue and then repainted at a cost of over $1, All window coverings in the home similarly had to be replaced due to grease and nicotine residue at a cost of approximately $ Urine had to be cleaned off of bathroom walls in both bathrooms Food and drink debris had to be removed from kitchen countertops, cabinets and flooring A plumbing contractor had to come and rooter the kitchen sink because it was clogged with grease (at approximately $cost) large cat litter boxes full of feces were left the kitchen and basement; cat feces were lying outside the boxes as wellThe home itself, and particularly the basement, smelled of cat urine, requiring substantial cleaning and disinfecting During his tenancy, Mr [redacted] habitually paid his rent late - typically toward the 20th of each monthDespite that these payments were not in conformance with the terms of the lease, I never asked or required Mr [redacted] to pay a late feeThe late fees I could have collected per my rights under the lease total literally thousands of dollarsSimilarly there were times when Mr***'s rent checks bounced (in at least April and September of 2011), however I never asked or required Mr [redacted] to pay the returned check fee required in the leaseUltimately one of those checks bounced a second time and was never re-deposited; I never went back to Mr [redacted] for the money because I understood that at the time his family was facing a number of personal challenges Mr [redacted] now complains of work he claims he performed on the property - asking for compensationHowever, per the lease agreement, Mr [redacted] was required to provide notice of needed repairs (to give me the opportunity to take care of them), but no notice was ever providedI should not be held responsible for repairs/maintenance that Mr [redacted] took on of his own accord of which I was never notified After Mr [redacted] left the property, I used approximately $of his $deposit to cover unpaid water and utility billsPer the lease these bills were the responsibility of the tenantI actually tried to pay the [redacted] bill that is referenced in his complaint, but [redacted] would not let meThey indicated that the bill was the responsibility of the tenant and that they would take on the task of collecting it from him Ultimately, I feel I have been more than fair to Mr [redacted] over the yearsI allowed him leeway with his rent payments because I perceived that he needed this leeway, and ultimately although he paid late, he typically paidBecause he had been in the property for so long and had substantial belongings, I provided days noticeto move out of the house - yet he still did not get his items out of the property before January 1, The house was disgustingly dirty and all utility bills were unpaid, but I cleaned the property and paid all of the bills that I couldThe costs that I incurred in rehabilitating the property and paying bills owed by Mr***, as well the fees that I forwent even though I was entitled to them under the terms of the lease with Mr [redacted] more than offset the costs he claims he unjustly incurred (and, for the record, I do not agree with this assertion) I have all of the documentation necessary to support the assertions in this letter, including extensive pictures of the condition of the home in January If you need those items to address this issue, please feel free to contact me Sincerely [redacted] A [redacted] Owner [redacted]

Initial Business Response /* (1000, 15, 2015/05/29) */
Revdex.com Complaint Dept.,
Re: Case# XXXXXXXX Consumer: [redacted]
To Whom It May Concern:
Mr. [redacted] rented a house from my company starting in August 2006. Although the terms of our agreement required only 30-day termination notice,...

I provided Mr. [redacted] with 90-day notice of termination on September 30, 2014 - asking that he vacate the premises before January 1, 2015. Mr. [redacted] signed this notice and returned it to me, so there is no dispute about the amount of time he had to vacate the premises.
Despite the extended notice, Mr. [redacted] still had substantial personal belongings at the home until January 5, 2015. The home was turned over in deplorable condition, requiring industrial-level cleaning and out-of normal-course repairs. For example:
All walls had to be treated with an industrial de-greaser to remove visible, greasy nicotine residue and then repainted at a cost of over $1,500.
All window coverings in the home similarly had to be replaced due to grease and nicotine residue at a cost of approximately $450.
Urine had to be cleaned off of bathroom walls in both bathrooms.
Food and drink debris had to be removed from kitchen countertops, cabinets and flooring.
A plumbing contractor had to come and rooter the kitchen sink because it was clogged with grease (at approximately $100 cost).
3 large cat litter boxes full of feces were left the kitchen and basement; cat feces were lying outside the boxes as well. The home itself, and particularly the basement, smelled of cat urine, requiring substantial cleaning and disinfecting.
During his tenancy, Mr. [redacted] habitually paid his rent late - typically toward the 20th of each month. Despite that these payments were not in conformance with the terms of the lease, I never asked or required Mr. [redacted] to pay a late fee. The late fees I could have collected per my rights under the lease total literally thousands of dollars. Similarly there were times when Mr. [redacted]'s rent checks bounced (in at least April and September of 2011), however I never asked or required Mr. [redacted] to pay the returned check fee required in the lease. Ultimately one of those checks bounced a second time and was never re-deposited; I never went back to Mr. [redacted] for the money because I understood that at the time his family was facing a number of personal challenges.
Mr. [redacted] now complains of work he claims he performed on the property - asking for compensation. However, per the lease agreement, Mr. [redacted] was required to provide notice of needed repairs (to give me the opportunity to take care of them), but no notice was ever provided. I should not be held responsible for repairs/maintenance that Mr. [redacted] took on of his own accord of which I was never notified.
After Mr. [redacted] left the property, I used approximately $370 of his $800 deposit to cover unpaid water and utility bills. Per the lease these bills were the responsibility of the tenant. I actually tried to pay the [redacted] bill that is referenced in his complaint, but [redacted] would not let me. They indicated that the bill was the responsibility of the tenant and that they would take on the task of collecting it from him.
Ultimately, I feel I have been more than fair to Mr. [redacted] over the years. I allowed him leeway with his rent payments because I perceived that he needed this leeway, and ultimately although he paid late, he typically paid. Because he had been in the property for so long and had substantial belongings, I provided 90 days noticeto move out of the house - yet he still did not get his items out of the property before January 1, 2015. The house was disgustingly dirty and all utility bills were unpaid, but I cleaned the property and paid all of the bills that I could. The costs that I incurred in rehabilitating the property and paying bills owed by Mr. [redacted], as well the fees that I forwent even though I was entitled to them under the terms of the lease with Mr. [redacted] more than offset the costs he claims he unjustly incurred (and, for the record, I do not agree with this assertion).
I have all of the documentation necessary to support the assertions in this letter, including extensive pictures of the condition of the home in January 2015. If you need those items to address this issue, please feel free to contact me.
Sincerely
[redacted] A. [redacted]
Owner [redacted]