Initial Business Response /* (1000, 5, 2016/01/01) */
We had our customer service team search for this customer's emails in our records, and we did not find any record of him sending any requests to our team to get help with downloading the ebooksWe have had our team go ahead and reach out to
*** using the yahoo email provided, and have given him access to the productsThis should satisfy the complaint, and the customer should have access to everything they ordered nowIf there is anything else we can help with, please let us know
Initial Business Response /* (1000, 5, 2016/01/01) */
We had our customer service team search for this customer's emails in our records, and we did not find any record of him sending any requests to our team to get help with downloading the ebooksWe have had our team go ahead and reach out to
*** using the yahoo email provided, and have given him access to the productsThis should satisfy the complaint, and the customer should have access to everything they ordered nowIf there is anything else we can help with, please let us know