C & H Windows & More Reviews (1)
WOW..WHERE DO I BEGIN..Before we start, just to let you know, this was a deck expansion with a partial enclosed area with a roof on it.$25,000.00We were told they could build what we wanted no problem..Here are just a few of the issues..Was shorted 4 feet of new deck with covered roof linethink about that for a moment, you just got shorted 4 feet of covered deck. We have a big screen TV outside but now being shot 4 feet, we have to put the chairs outside of the covered area otherwise you are to close to the TV. The only reason we did the expansion was to be able to sit outside and watch TV in an enclosed shaded area.Tore a hole in canopy of a $500 porch swing by dropping material on it and did not say anything about it until he was asked. They also did the same thing with an expensive planter on the patio.Made no restitution or any offers to take care the things they broke.Put a hole in the Crown Molding in the Master bedroom from the outsidethey never came back to fix this.Have a small hole in the Master bedroom wall from where he ran electric to the outside.Company was called several times and every time Brandon had an excuse as to why they have not been able to come back out and fix the issues we have. To date, all of these issues are still pending and have not been taken care of.The first rain we had, the water leaked from the gutter on the new partial roof they had just put up. We could see the water going into the Fascia board. I could not get C & H to come back out and look at it so I called Jet Stream (they put new gutters on the house last year) After careful inspection we were told it was not the gutter but the roof that was the problem. After hearing this news, we called two different reputable roofing companys and both told us the same thing..The roof was laid wrong.With everything that has been wrong, we decided to have our neighbor who is a Master Carpenter by trade come over to look at the issues we were having. We were told the structure is not only built wrong but it is dangerous.1.The supports are only 24 in the ground & should be 362.Severed supports are just sitting on 3 - 4 concrete. We were told they should have been drilled through the concrete to proper length & set. Concrete will crack & supports will shift.3.Concrete around supports in ground should have been brought up several inches around base of support to keep moisture out and set properly. 4.Highly suspects the new roof was not tied into the house correctly. Will know when he takes down a wall.We have been left with a big mess and are speaking with an Attorney at this time.